As part of a database infrastructure upgrade initiative, the database utilized by the Answers service at our Global (Germany) data center will be migrated to a new cluster during the following period:
Start (UTC): 26 April 2024 07:00
End (UTC): 26 April 2024 08:00
Purpose: Database infrastructure upgrade and optimization
As a part of this activity, there will be a period of approximately 15 minutes during which the database will be accessible in read-only mode, meaning that all activities that include creating or updating bot data (bot creation, updating, launching, stopping, deleting) will not be available. Viewing bot information and traffic processing over Answers will not be affected and will go uninterrupted throughout the maintenance.
Posted on
Apr 11, 2024 - 09:10 UTC
As part of a database infrastructure upgrade initiative, we will be performing updates to the database utilized by the Conversations service at our Global (Germany) data center during the following period:
Start (UTC): 29 April 2024 20:00
End (UTC): 30 April 2024 00:00
Purpose: Database infrastructure upgrade and optimization
During this activity, a short process of services reconnecting to the mentioned database will be performed. This will last less than a minute and is not expected to result in impact or a visible effect on the performance of Conversations.
Posted on
Apr 15, 2024 - 09:50 UTC
Update -
The scheduled maintenance has been postponed to the following timeframe:
Start (UTC): 07 May 2024 19:00
End (UTC): 07 May 2024 22:00
Purpose: Network infrastructure optimization
While not expected, connectivity interruptions of up to a cumulative of 15 minutes are possible for hosted services within the maintenance time window.
Apr 02, 2024 - 07:21 UTC
Scheduled -
Within the below specified timeframe, we will undergo a planned maintenance procedure with the goal of optimizing our India Data Center's networking infrastructure.
Start (UTC): 09 April 2024 19:00
End (UTC): 09 April 2024 22:00
Purpose: Network infrastructure optimization
While not expected, connectivity interruptions of up to a cumulative of 15 minutes are possible for hosted services within the maintenance time window.
Mar 26, 2024 - 12:59 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 25, 2024 - 09:45 UTC
Scheduled -
We will be performing a disk upgrade for servers located in our Indonesian data center. Throughout the maintenance window, we anticipate approximately 15 minutes of downtime or degraded performance for a variety of services hosted on the Indonesia data center.
Start: 08 May2024. 08:30 UTC
End: 08 May 2024. 09:30 UTC
Purpose: Upgrade and optimization
Apr 24, 2024 - 11:22 UTC
Update -
Please note that the certificate for the non-wildcard endpoint api.infobip.com will also be renewed.
Apr 25, 2024 - 12:50 UTC
Scheduled -
We will be performing automatic renewal of our SSL certificate *.api.infobip.com, timeframe:
- Start (UTC): 01 July 11:00
- End (UTC): 01 July 17:00
No action is required, unless you do any of the following:
- Pin our leaf certificate
If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.
Kindly note that both endpoints will now be under *.api.infobip.com.
For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.
Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Apr 25, 2024 - 01:00 UTC