We will be performing a patching process of Mobile Identity databases hosted at our Global (Germany) data center.
Throughout the maintenance period, there is a possibility of encountering intermittent errors, such as EC_INTERNAL_ERROR, when attempting to utilize the Mobile Identity service. These errors may occur as our team executes crucial steps of the activity.
Start: 19 March 2024 12:00 UTC
End: 19 March 2024 12:30 UTC
Purpose: Database upgrade and optimization
Posted on
Mar 05, 2024 - 13:15 UTC
We will be performing a patching process of databases utilized by the Integrations services hosted at our Global (Germany) data center.
Throughout the maintenance period, there is a possibility of encountering intermittent errors when attempting to utilize the Oracle Cx Marketing or the Oracle Eloqua integrations.
Start: 20 March 2024 08:00 UTC
End: 20 March 2024 09:00 UTC
Purpose: Database upgrade and optimization
Posted on
Mar 05, 2024 - 13:52 UTC
Update -
The scheduled SSL certificate renewal of the api-br.infobip.com endpoint has been successfully completed.
The renewal of the *.api-br.infobip.com will be performed on 22 March as initially scheduled.
Mar 04, 2024 - 15:00 UTC
Update -
SSL certificate renewal of the api-br.infobip.com endpoint will begin as scheduled in 60 minutes.
Mar 04, 2024 - 13:00 UTC
Scheduled -
We will be performing a renewal of the api-br.infobip.com and *.api-br.infobip.com endpoint SSL certificates. The renewals will be performed separately for each endpoint, during the following timeframes:
api-br.infobip.com
Start (UTC): 04 March 2024 14:00
End (UTC): 04 March 2024 15:00
*.api-br.infobip.com
Start (UTC): 22 March 2024 12:00
End (UTC): 22 March 2024 13:00
The new certificate will have an updated intermediate certificate in its chain of trust, therefore, customers who manually import Certificate Authorities (CA) or pin leaf certificates might be required to update their collection of trusted certificate authority (CA) certificates to trust certificates signed by "RapidSSL TLS RSA CA G1" (serial number: 14816627491795588044059060260691382010).
Should you need the certificate or any additional assistance in regard to this activity, please contact our support at support@infobip.com.
Jan 29, 2024 - 11:25 UTC
We will undergo a planned maintenance of the Voice service database hosted on our Global (Germany) data center. You may be unable to create new Recordings or fetch Calls data for up to a few minutes during the specified window.
Start (UTC): 28 March 2024 06:00
End (UTC): 28 March 2024 06:10
Purpose: Infrastructure upgrade
Posted on
Mar 14, 2024 - 10:21 UTC
We will be performing a database migration which will affect the Customer Portal Analyze module on the Global (Germany) data center. During the maintenance, it will not be possible to generate new reports or export FTP/SFTP reports. Note that you may still create new reports, although they will be generated after the specified timeframe.
Start (UTC): 29 March 2024 07:00
End (UTC): 29 March 2024 07:30
Purpose: Infrastructure optimization
Posted on
Mar 15, 2024 - 11:26 UTC