Infobip system status

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Operational

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Degraded

All Systems Operational

Customer Portal Signup/Login Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
People Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
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United States Operational
Moments Operational
Global (Europe) Operational
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Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
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United States Operational
Analyze Operational
Global (Europe) Operational
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India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
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Turkey Operational
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United States Operational
Conversations Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Answers Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Channels and Numbers Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Other Portal Apps Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
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Turkey Operational
United Arab Emirates Operational
United States Operational
SMS Operational
Brazil Operational
Canada Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Malaysia Operational
Pakistan Operational
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Saudi Arabia Operational
Singapore Operational
South Africa Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Vietnam Operational
Number Lookup Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Malaysia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Singapore Operational
South Africa Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Vietnam Operational
Voice Operational
Bangladesh Operational
Brazil Operational
Colombia Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Japan Operational
Indonesia Operational
Malaysia Operational
Pakistan Operational
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Singapore Operational
South Africa Operational
Sri Lanka Operational
Turkey Operational
Ukraine Operational
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United States Operational
Email Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Singapore Operational
United Arab Emirates Operational
United States Operational
RCS Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
MMS Operational
Canada Operational
Global (Europe) Operational
Pakistan Operational
United States Operational
WhatsApp Business Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Malaysia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Singapore Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
ChatApps Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Live Chat Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Mobile Push Notifications Operational
Global (Europe) Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
USSD Operational
Global (Europe) Operational
Mobile Identity Operational
Brazil Operational
Global (Europe) Operational
India Operational
Integrations Operational
Global (Europe) Operational
EU Region-locked Operational
Great Britain Operational
India Operational
Indonesia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
SMPP Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Malaysia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Singapore Operational
South Africa Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Vietnam Operational
HTTP API Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
Great Britain Operational
Hong Kong Operational
India Operational
Indonesia Operational
Japan Operational
Malaysia Operational
Pakistan Operational
Qatar Operational
Saudi Arabia Operational
Singapore Operational
South Africa Operational
Turkey Operational
United Arab Emirates Operational
United States Operational
Vietnam Operational
SIP Trunk Operational
Bangladesh Operational
Brazil Operational
Colombia Operational
EU Region-locked Operational
Global (Europe) Operational
Hong Kong Operational
India Operational
Indonesia Operational
Japan Operational
Malaysia Operational
Pakistan Operational
Saudi Arabia Operational
Singapore Operational
South Africa Operational
Sri Lanka Operational
Turkey Operational
Ukraine Operational
United Arab Emirates Operational
United States Operational
SMTP Operational
Brazil Operational
EU Region-locked Operational
Global (Europe) Operational
India Operational
Indonesia Operational
Qatar Operational
United Arab Emirates Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Global (Europe) and EU Region-locked - Planned Maintenance of Database Infrastructure Mar 3, 2026 22:00 - Mar 4, 2026 02:00 UTC

We will undergo routine patching of databases maintenance at our Global (Europe) and EU Region-locked data centers.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure they operate optimally

Start (UTC): 03 March 2026 22:00
End (UTC): 04 March 2026 02:00
Purpose: Database patching and maintenance
Posted on Feb 18, 2026 - 12:31 UTC

United States - Planned Maintenance of Database Infrastructure Mar 4, 2026 08:00-12:00 UTC

We will undergo routine patching of databases at our United States data center.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 04 March 2026 08:00
End (UTC): 04 March 2026 12:00
Purpose: Database patching and maintenance
Posted on Feb 19, 2026 - 12:47 UTC

Sri Lanka - Emergency Maintenance of Network Infrastructure Mar 4, 2026 19:30-23:30 UTC

We will undergo an emergency reconfiguration of the networking infrastructure at our Sri Lanka data center. This maintenance work will be performed by the Internet Service Provider (ISP).

A complete connectivity downtime of up to 5 minutes is expected for our Voice service during the scheduled maintenance window.

Start (UTC): 04 March 2026 19:30
End (UTC): 04 March 2026 23:30
Posted on Feb 26, 2026 - 08:40 UTC

Global (Europe) - Planned Maintenance of Network Infrastructure Mar 4, 2026 21:00-23:00 UTC

We will be performing planned maintenance at our Global (Europe) data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures are in place to minimize impact; however intermittent connectivity interruptions may occur for services hosted at the Global (Europe) data center. Any disruptions are expected to last no longer than a total of 30 minutes within the scheduled maintenance window.

Start (UTC): 04 March 2026 21:00
End (UTC): 04 March 2026 23:00
Posted on Feb 18, 2026 - 09:08 UTC

Global (Europe) - Planned Maintenance of Database Infrastructure Mar 4, 2026 22:00 - Mar 5, 2026 02:00 UTC

We will undergo routine patching of databases at our Global (Europe) data center.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 04 March 2026 22:00
End (UTC): 05 March 2026 02:00
Purpose: Database patching and maintenance
Posted on Feb 19, 2026 - 10:20 UTC

Multiple Locations - Planned Maintenance of Database Infrastructure Mar 5, 2026 04:00-08:00 UTC

We will undergo routine patching of databases at the following data centers: United States, Brazil and Canada

During this activity, you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes.
Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure they operate optimally

Start (UTC): 05 March 2026 04:00
End (UTC): 05 March 2026 08:00
Purpose: Database patching and maintenance
Posted on Feb 20, 2026 - 08:46 UTC

India and Indonesia - Planned Maintenance of Database Infrastructure Mar 5, 2026 16:00-20:00 UTC

We will undergo routine patching of databases at our India and Indonesia data centers.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 05 March 2026 16:00
End (UTC): 05 March 2026 20:00
Purpose: Database patching and maintenance
Posted on Feb 20, 2026 - 10:14 UTC

India and Indonesia - Planned Maintenance of Database Infrastructure Mar 5, 2026 16:00-20:00 UTC

We will undergo routine patching of databases at our India and Indonesia data centers.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 05 March 2026 16:00
End (UTC): 05 March 2026 20:00
Purpose: Database patching and maintenance
Posted on Feb 20, 2026 - 10:14 UTC

Saudi Arabia and United Arab Emirates - Planned Maintenance of Database Infrastructure Mar 5, 2026 22:00 - Mar 6, 2026 02:00 UTC

We will undergo routine patching of databases at our Saudi Arabia and United Arab Emirates data centers.

During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 05 March 2026 22:00
End (UTC): 06 March 2026 02:00
Purpose: Database patching and maintenance
Posted on Feb 20, 2026 - 09:53 UTC

Global (Europe) and EU (Region-locked) - Planned Maintenance of Database Infrastructure Mar 5, 2026 22:00 - Mar 6, 2026 02:00 UTC

We will undergo routine patching of databases at our Global (Europe) and EU (Region-locked) data centers.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 05 March 2026 22:00
End (UTC): 06 March 2026 02:00
Purpose: Database patching and maintenance
Posted on Feb 20, 2026 - 09:32 UTC

Canada - Planned Maintenance of Network Infrastructure Mar 8, 2026 06:00-10:00 UTC

We will be performing planned maintenance at our Canada data center to upgrade core networking components, ensuring continued stability and optimal performance.

We have preventive measures in place to minimize impact, but you may experience multiple short connectivity interruptions during the maintenance window for services hosted at the Canada data center. Any disruptions are expected to last no longer than a total of 30 minutes within the scheduled maintenance window.

Start (UTC): 08 March 2026 06:00
End (UTC): 08 March 2026 10:00
Purpose: Network infrastructure upgrade and optimization
Posted on Feb 24, 2026 - 07:58 UTC

Multiple Locations - Planned Maintenance of Database Infrastructure Mar 10, 2026 16:00-20:00 UTC

We will be conducting a routine patching of databases at our Malaysia, Indonesia, and Hong Kong data centers. During this process, you may experience brief service disruptions in the components listed below.

Downtime may occur during a specific database restart, however, each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure they operate optimally.

Start (UTC): 10 March 2026 16:00
End (UTC): 10 March 2026 20:00
Purpose: Database patching and maintenance
Posted on Feb 25, 2026 - 08:21 UTC

United States - Planned Maintenance of Database Infrastructure Mar 11, 2026 04:00-08:00 UTC

We will undergo routine database patching at our United States data center.

During this activity, you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 11 March 2026 04:00
End (UTC): 11 March 2026 08:00
Purpose: Database patching and maintenance
Posted on Feb 26, 2026 - 09:51 UTC

Singapore and India - Planned Maintenance of Database Infrastructure Mar 11, 2026 16:00-20:00 UTC

We will undergo routine patching of databases at our Singapore and India data centers.

During this activity, you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 11 March 2026 16:00
End (UTC): 11 March 2026 20:00
Purpose: Database patching and maintenance
Posted on Feb 26, 2026 - 07:52 UTC

Multiple Locations - Planned Maintenance of Database Infrastructure Mar 11, 2026 22:00 - Mar 12, 2026 02:00 UTC

We will undergo routine patching of databases at our Global (Europe), EU Region-locked and Great Britain data centers.

During this activity you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure optimal performance.

Start (UTC): 11 March 2026 22:00
End (UTC): 12 March 2026 02:00
Purpose: Database patching and maintenance
Posted on Feb 26, 2026 - 10:20 UTC

SSL certificate renewal of *.api-tr1.infobip.com Mar 12, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-tr1.infobip.com, timeframe:
- Start (UTC): 12 March 11:00
- End (UTC): 12 March 17:00

SSL Certificate information:
- Common Name: *.api-tr1.infobip.com
- Subject Alternative Name: *.api-tr1.infobip.com, api-tr1.infobip.com
- Valid until (UTC): 2027-01-08 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 09, 2026 - 00:58 UTC

Global (Europe) - Planned Maintenance of Network Infrastructure Mar 13, 2026 19:00 - Mar 14, 2026 00:00 UTC

We will be performing planned maintenance at our Global (Europe) data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures are in place to minimize impact; however, brief connectivity interruptions may occur for services hosted at the Global (Europe) data center.

Start (UTC): 13 March 2026 19:00
End (UTC): 14 March 2026 00:00
Purpose: Network infrastructure upgrade and optimization
Posted on Feb 20, 2026 - 08:16 UTC

India - Planned Maintenance of People Database Infrastructure Mar 16, 2026 19:00-21:00 UTC

We will undergo a planned maintenance of our India data center's database infrastructure that might affect the seamless operation of the People service hosted at this location.

During this activity, brief interruptions are possible when performing actions related to viewing and updating data within the People service (over Customer Portal and/or API), as well as services where People integrates (Moments, Conversations, Answers, Mobile messaging).

Start (UTC): 16 March 2026 19:00
End (UTC): 16 March 2026 21:00
Purpose: Infrastructure upgrade and optimization
Posted on Feb 26, 2026 - 09:27 UTC

Global (Europe) - Planned Maintenance of Network Infrastructure Mar 17, 2026 19:00-21:00 UTC

We will be performing planned maintenance at our Global (Europe) data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures are in place to minimize impact; however, brief connectivity interruptions may occur for services hosted at the Global (Europe) data center. Any disruptions are expected to last no longer than a total of 15 minutes within the scheduled maintenance window.

Start (UTC): 17 March 2026 19:00
End (UTC): 17 March 2026 21:00
Purpose: Network infrastructure upgrade and optimization
Posted on Feb 19, 2026 - 13:33 UTC

SSL certificate renewal of *.api-qa.infobip.com Mar 25, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-qa.infobip.com, timeframe:
- Start (UTC): 25 March 11:00
- End (UTC): 25 March 17:00

SSL Certificate information:
- Common Name: *.api-qa.infobip.com
- Subject Alternative Name: *.api-qa.infobip.com, api-qa.infobip.com
- Valid until (UTC): 2027-01-18 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 19, 2026 - 00:13 UTC

SSL certificate renewal of *.api-qa1.infobip.com Mar 25, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-qa1.infobip.com, timeframe:
- Start (UTC): 25 March 11:00
- End (UTC): 25 March 17:00

SSL Certificate information:
- Common Name: *.api-qa1.infobip.com
- Subject Alternative Name: *.api-qa1.infobip.com, api-qa1.infobip.com
- Valid until (UTC): 2027-01-18 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 19, 2026 - 00:14 UTC

SSL certificate renewal of *.api-pk2.infobip.com Mar 26, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-pk2.infobip.com, timeframe:
- Start (UTC): 26 March 11:00
- End (UTC): 26 March 17:00

SSL Certificate information:
- Common Name: *.api-pk2.infobip.com
- Subject Alternative Name: *.api-pk2.infobip.com, api-pk2.infobip.com
- Valid until (UTC): 2027-01-22 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 23, 2026 - 00:14 UTC

SSL certificate renewal of *.api-hk1.infobip.com Mar 26, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-hk1.infobip.com, timeframe:
- Start (UTC): 26 March 11:00
- End (UTC): 26 March 17:00

SSL Certificate information:
- Common Name: *.api-hk1.infobip.com
- Subject Alternative Name: *.api-hk1.infobip.com, api-hk1.infobip.com
- Valid until (UTC): 2027-01-21 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 22, 2026 - 00:13 UTC

SSL certificate renewal of *.api-pk.infobip.com Mar 26, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-pk.infobip.com, timeframe:
- Start (UTC): 26 March 11:00
- End (UTC): 26 March 17:00

SSL Certificate information:
- Common Name: *.api-pk.infobip.com
- Subject Alternative Name: *.api-pk.infobip.com, api-pk.infobip.com
- Valid until (UTC): 2027-01-22 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 23, 2026 - 00:15 UTC

TLS certificate replacement for *.sip.voice.infobip.com Apr 1, 2026 10:00-15:00 UTC

We will be performing the replacement of our *.sip.voice.infobip.com TLS certificate, timeframe:
- Start (UTC): 01 April 10:00
- End (UTC): 01 April 15:00

Important note:
Old TLS certificate expires on 14 April 23:59 UTC.

The new TLS certificate will be issued under different root and intermediate CA certificates. While this change is not expected to impact services, it may potentially affect TLS connections for voice clients that do not have these root and intermediate certificates present in their trust stores.

To download copies of intermediate and root certificate authorities (CA's), please visit:
https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
https://cacerts.digicert.com/RapidSSLTLSRSACAG1.crt.pem

Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.
Posted on Feb 24, 2026 - 14:16 UTC

SSL certificate renewal of *.api-gb1.infobip.com Apr 1, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-gb1.infobip.com, timeframe:
- Start (UTC): 01 April 11:00
- End (UTC): 01 April 17:00

SSL Certificate information:
- Common Name: *.api-gb1.infobip.com
- Subject Alternative Name: *.api-gb1.infobip.com, api-gb1.infobip.com
- Valid until (UTC): 2027-01-25 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 26, 2026 - 00:14 UTC

SSL certificate renewal of *.api-uz1.infobip.com Apr 3, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-uz1.infobip.com, timeframe:
- Start (UTC): 03 April 11:00
- End (UTC): 03 April 17:00

SSL Certificate information:
- Common Name: *.api-uz1.infobip.com
- Subject Alternative Name: *.api-uz1.infobip.com, api-uz1.infobip.com
- Valid until (UTC): 2027-01-29 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jan 30, 2026 - 00:15 UTC

SSL certificate renewal of *.api-ua.infobip.com Apr 16, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ua.infobip.com, timeframe:
- Start (UTC): 16 April 11:00
- End (UTC): 16 April 17:00

SSL Certificate information:
- Common Name: *.api-ua.infobip.com
- Subject Alternative Name: *.api-ua.infobip.com, api-ua.infobip.com
- Valid until (UTC): 2027-02-11 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Feb 12, 2026 - 00:14 UTC

SSL certificate renewal of *.api-eu.infobip.com Apr 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-eu.infobip.com, timeframe:
- Start (UTC): 23 April 11:00
- End (UTC): 23 April 17:00

SSL Certificate information:
- Common Name: *.api-eu.infobip.com
- Subject Alternative Name: *.api-eu.infobip.com, api-eu.infobip.com
- Valid until (UTC): 2027-02-18 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Feb 19, 2026 - 00:13 UTC

SSL certificate renewal of *.api-ae2.infobip.com Apr 30, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe:
- Start (UTC): 30 April 11:00
- End (UTC): 30 April 17:00

SSL Certificate information:
- Common Name: *.api-ae2.infobip.com
- Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com
- Valid until (UTC): 2026-09-13 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Feb 27, 2026 - 00:30 UTC

SSL certificate renewal of *.api-ny2.infobip.com Apr 30, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe:
- Start (UTC): 30 April 11:00
- End (UTC): 30 April 17:00

SSL Certificate information:
- Common Name: *.api-ny2.infobip.com
- Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com
- Valid until (UTC): 2026-09-13 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Feb 27, 2026 - 00:31 UTC

SSL certificate renewal of *.mxtelecom.com Apr 30, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe:
- Start (UTC): 30 April 11:00
- End (UTC): 30 April 17:00

SSL Certificate information:
- Common Name: *.mxtelecom.com
- Subject Alternative Name: *.mxtelecom.com, mxtelecom.com
- Valid until (UTC): 2026-09-13 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Feb 27, 2026 - 00:36 UTC
Feb 27, 2026

No incidents reported today.

Feb 26, 2026
Global (Europe) - WhatsApp Sending Delay
Resolved - The Issue has been Successfully resolved, and noted services are operational once more.
During the time noted, experienced delays and expiry of traffic may have been noted.

Start: 26 February 2026 - (UTC) 16:01
End: 26 February 2026 - (UTC) 18:45
Impact: WhatsApp messaging Showed improved delay on forwarding of messages.
Feb 26, 19:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 18:54 UTC
Identified - We have Identified issues with sending of WhatsApp Messages with noticeable delay and are already implementing further corrections.
Feb 26, 18:03 UTC
SSL certificate renewal of *.api-in2.infobip.com
Completed - Certificate renewal completed successfully
Feb 26, 11:28 UTC
In progress - Certificate renewal in progress
Feb 26, 11:28 UTC
Scheduled - We will be performing automatic renewal of our SSL certificate *.api-in2.infobip.com, timeframe:
- Start (UTC): 26 February 11:00
- End (UTC): 26 February 17:00

SSL Certificate information:
- Common Name: *.api-in2.infobip.com
- Subject Alternative Name: *.api-in2.infobip.com, api-in2.infobip.com
- Valid until (UTC): 2026-12-24 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Dec 25, 01:41 UTC
Feb 25, 2026
Global (Europe) - Degradation of multiple services
Resolved - The incident has been resolved.
Start (UTC): 25 February 2026 10:04
End (UTC): 25 February 2026 10:47
Impact: Incoming traffic was not processed correctly due to an issue with senders. This caused issues with Answers service.
Also, users could not select senders when creating campaigns.
Feb 25, 11:03 UTC
Update - We are continuing to investigate the issue.
Please note that the issue affected multiple services including Moments and Answers.
You may notice that you can't select senders for all channels when creating campaigns and that incoming messages are not being received.
Feb 25, 10:47 UTC
Investigating - We are currently experiencing an issue with Answers service on our Global (Europe) data center.
You may notice that incoming traffic is not processed correctly and that traffic is processed with significant delay.
Our team is investigation and we will share more details in the following updates.
Feb 25, 10:33 UTC
Global (Europe) - WhatsApp service degradation
Resolved - This is to inform you that the degradation of our WhatsApp service hosted in our Global (Europe) data centers has been successfully resolved. During the incident timeframe, Infobip customers using the WhatsApp service may have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports.

Start (UTC): 25 February 10:04
End (UTC): 25 February 10:42
Impact: You might have experienced issues and delay in processing of outbound traffic, as well as delayed delivery and “seen” reports.
Feb 25, 11:00 UTC
Investigating - We are currently experiencing an issue with the WhatsApp service hosted on our Global (Europe) data centers. You may notice delays and issues affecting inbound and outbound traffic processing.
Our team is investigating, and we will share more details in the next updates.
Feb 25, 10:39 UTC
Multiple Locations - Planned Maintenance of Database Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:00 UTC
Scheduled - We will undergo routine patching of databases at the following data centers: Qatar, Great Britain, Pakistan, EU Region-locked, and Turkey.
During this activity, you may experience brief service interruptions for components listed in the section below.
Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure they operate optimally

Start (UTC): 24 February 2026 22:00
End (UTC): 25 February 2026 02:00
Purpose: Database patching and maintenance
Feb 11, 08:45 UTC
Feb 24, 2026
Sri Lanka - Emergency Maintenance of Network Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 24, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:30 UTC
Scheduled - We will undergo an emergency reconfiguration of the networking infrastructure at our Sri Lanka data center. This maintenance work will be performed by the Internet Service Provider (ISP).

A complete connectivity downtime of up to 15 minutes is expected for our Voice service during the scheduled maintenance window.

Start (UTC): 24 February 2026 19:30
End (UTC): 24 February 2026 23:30
Feb 20, 13:50 UTC
Sri Lanka - Emergency Maintenance of Network Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 24, 07:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:30 UTC
Scheduled - We will undergo an emergency reconfiguration of the networking infrastructure at our Sri Lanka data center. This maintenance work will be performed by the Internet Service Provider (ISP).

A complete connectivity downtime of up to 15 minutes is expected for our Voice service during the scheduled maintenance window.

Start (UTC): 23 February 2026 19:30
End (UTC): 23 February 2026 23:30
Feb 20, 13:49 UTC
Feb 23, 2026
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
EU (Region-locked) - Live Chat Degradation
Resolved - The issue has been successfully resolved and the service is once again operational.
You may have experienced issues with starting a new chat session.

Start (UTC): 20 February 2026 10:16
End (UTC): 20 February 2026 12:33
Impact: Mobile users were not able to create a session/start a new chat session
Feb 20, 12:43 UTC
Investigating - We are currently experiencing issues with our LiveChat service on EU (Region-locked) data center. You may not be able to create a session/start a new chat session. The issue is currently being investigated and more information will follow in the next update.
Feb 20, 12:18 UTC
Feb 19, 2026
SSL certificate renewal of *.api-ua1.infobip.com
Completed - Certificate renewal completed successfully
Feb 19, 11:12 UTC
In progress - Certificate renewal in progress
Feb 19, 11:12 UTC
Scheduled - We will be performing automatic renewal of our SSL certificate *.api-ua1.infobip.com, timeframe:
- Start (UTC): 19 February 11:00
- End (UTC): 19 February 17:00

SSL Certificate information:
- Common Name: *.api-ua1.infobip.com
- Subject Alternative Name: *.api-ua1.infobip.com, api-ua1.infobip.com
- Valid until (UTC): 2026-12-17 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Dec 18, 00:39 UTC
SSL certificate renewal of *.api-eu1.infobip.com
Completed - Certificate renewal completed successfully
Feb 19, 11:12 UTC
In progress - Certificate renewal in progress
Feb 19, 11:12 UTC
Scheduled - We will be performing automatic renewal of our SSL certificate *.api-eu1.infobip.com, timeframe:
- Start (UTC): 19 February 11:00
- End (UTC): 19 February 17:00

SSL Certificate information:
- Common Name: *.api-eu1.infobip.com
- Subject Alternative Name: *.api-eu1.infobip.com, api-eu1.infobip.com
- Valid until (UTC): 2026-12-18 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Dec 19, 00:41 UTC
SSL certificate renewal of *.api-eu2.infobip.com
Completed - Certificate renewal completed successfully
Feb 19, 11:12 UTC
In progress - Certificate renewal in progress
Feb 19, 11:12 UTC
Scheduled - We will be performing automatic renewal of our SSL certificate *.api-eu2.infobip.com, timeframe:
- Start (UTC): 19 February 11:00
- End (UTC): 19 February 17:00

SSL Certificate information:
- Common Name: *.api-eu2.infobip.com
- Subject Alternative Name: *.api-eu2.infobip.com, api-eu2.infobip.com
- Valid until (UTC): 2026-12-18 23:59:59
- Issuer: countryName=US,organizationName=DigiCert Inc,organizationalUnitName=www.digicert.com,commonName=RapidSSL TLS RSA CA G1


Intermediate CA certificate will also change,
To download copies of intermediate and root certificate authorities (CA's), please visit: https://www.digicert.com/kb/digicert-root-certificates.htm


No action is required, unless you do any of the following:
- Pin our leaf certificate
- Pin or hard code acceptance of our intermediate or root CA certificate
- Manually operate a trust store

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Dec 19, 00:40 UTC
Feb 18, 2026
Pakistan - Multiple Service Degradation
Resolved - The issue has been successfully resolved and the service is once again operational.

Start (UTC): 18 February 11:02
End (UTC): 18 February 14:18
Impact: multiple channels and products affected
Feb 18, 14:28 UTC
Update - We are continuing to work on a fix for this issue and our engineering team is actively investigating in communication with Internet Service Provider at our Pakistan data center. We will provide further updates as soon as new information becomes available.
Feb 18, 13:43 UTC
Update - We are continuing to work on a fix for this issue.
Feb 18, 12:21 UTC
Identified - Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available. Upon further investigation we can confirm that you may experience issues with Customer Portal, Moments and People services as well as traffic processing across multiple channels on the Pakistan data center that are reflected in the form of delays and timeouts.
Feb 18, 11:34 UTC
Update - We are continuing to investigate this issue.
Feb 18, 11:23 UTC
Investigating - We are currently experiencing issues with multiple services on Pakistan data center.
The scope of the issue is currently being investigated and more information will follow in the next update.
Feb 18, 11:19 UTC
Global (Europe) - Moments Service Degradation
Resolved - The issue has been successfully resolved and the service is once again operational.

Start (UTC): 18 February 2026 8:00
End (UTC): 18 February 2026 9:25
Impact: delays in message processing and issues with persons Flow entering
Feb 18, 09:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 18, 09:14 UTC
Investigating - We are currently experiencing issues with our Moments service hosted on Global (Europe) Datacenter.
You may experience issues with message processing and persons not entering Flows.
Our dedicated team is already checking this and more updates will follow.
Feb 18, 08:51 UTC
Feb 17, 2026
Global (Europe) and United States - Planned Maintenance of 2FA Database Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 05:00 UTC
Scheduled - We will be conducting a planned maintenance of the 2FA service databases at our Global (Europe) and United States data centers.

Preventive measures have been implemented to minimize any potential impact, however, during this process you may experience service interruptions affecting Customer Portal 2FA login, and error responses for HTTP API submissions towards the 2FA grouping of endpoints - https://www.infobip.com/docs/api/platform/2fa. These interruptions should last no longer than a total of 20 minutes within the specified timeframe.

This maintenance is essential to keep our databases up-to-date and ensure they operate optimally.

Start (UTC): 17 February 2026 05:00
End (UTC): 17 February 2026 07:00
Purpose: Database infrastructure upgrade
Feb 3, 14:09 UTC
Feb 16, 2026
Global (Europe) - Planned Maintenance of Signup Database Infrastructure
Completed - The schedule maintenance has been completed
Feb 16, 21:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 UTC
Scheduled - We will undergo maintenance of databases utilised by the Signup service at the Global (Europe) data center.

During this activity, Infobip self-service customers may experience brief service interruptions of the following features:
- New account creation (Signup)
- Phone verification
- Channel activation
- KYC verification

This patching is essential to keep our databases up-to-date and ensure they operate optimally.

Start (UTC): 16 February 2026 08:00
End (UTC): 16 February 2026 09:00
Purpose: Database patching and maintenance
Feb 2, 08:11 UTC
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Indonesia - Planned Maintenance of Database Infrastructure
Completed - The schedule maintintenance has been complete
Feb 13, 20:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 16:00 UTC
Scheduled - We will be conducting routine database patching at our Indonesia data center.

During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.

The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.

This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.

Start (UTC): 13 February 2026 16:00
End (UTC): 13 February 2026 20:00
Purpose: Database patching and maintenance
Feb 2, 10:56 UTC
Global (Europe) - Planned Maintenance of Network Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 13, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time:

Start (UTC): 12 February 2026 21:00
End (UTC): 13 February 2026 01:00
Jan 29, 14:40 UTC
Scheduled - We will be performing planned maintenance at our Global (Europe) data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures are in place to minimize impact; however brief connectivity interruptions may occur for services hosted at the Global (Europe) data center. Any disruptions are expected to last no longer than a total of 15 minutes within the scheduled maintenance window.

Start (UTC): 29 January 2026 21:00
End (UTC): 30 January 2026 01:00
Jan 13, 12:35 UTC
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