We will undergo a planned maintenance of our Great Britain data center's database infrastructure that might affect the seamless operation of the People service hosted at this location.
During this activity, brief interruptions are possible when performing actions related to viewing and updating data within the People service (over Customer Portal and/or API), as well as services where People integrates (Moments, Conversations, Answers, Mobile messaging).
Start (UTC): 03 July 2025 13:00
End (UTC): 03 July 2025 15:00
Purpose: Infrastructure upgrade and optimization
Posted on
Jun 18, 2025 - 11:10 UTC
We will perform routine database patching at the following data centers: United Arab Emirates and Saudi Arabia. During this activity, you may experience brief service interruptions for the components listed in the section below.
Component downtime may occur during specific database restarts, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up to date and ensure they operate optimally.
Start (UTC): 03 July 2025 22:00
End (UTC): 04 July 2025 02:00
Purpose: Database patching and maintenance
Posted on
Jun 19, 2025 - 08:38 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 18, 2025 - 11:40 UTC
Scheduled -
We will undergo a planned maintenance of our United Arab Emirates data center's database infrastructure that might affect the seamless operation of the People service hosted at this location.
During this activity, brief interruptions are possible when performing actions related to viewing and updating data within the People service (over Customer Portal and/or API), as well as services where People integrates (Moments, Conversations, Answers, Mobile messaging).
Start (UTC): 08 July 2025 16:00
End (UTC): 08 July 2025 18:00
Purpose: Infrastructure upgrade and optimization
Jun 18, 2025 - 11:35 UTC
As part of regular Business Continuity Management (BCM) requirements, we will undergo a planned Disaster Recovery test during the below specified timeframe:
Start (UTC): 10 July 2025 07:00
End (UTC): 10 July 2025 11:00
Purpose: Business Continuity Management requirements
Impact on Infobip services hosted at the EU Region-locked data center is not expected.
Posted on
Jun 12, 2025 - 12:33 UTC
We will undergo a planned maintenance of our Qatar data center's database infrastructure that might affect the seamless operation of the People service hosted at this location.
During this activity, brief interruptions are possible when performing actions related to viewing and updating data within the People service (over Customer Portal and/or API), as well as services where People integrates (Moments, Conversations, Answers, Mobile messaging).
Start (UTC): 10 July 2025 16:00
End (UTC): 10 July 2025 18:00
Purpose: Infrastructure upgrade and optimization
Posted on
Jun 18, 2025 - 11:51 UTC