Infobip system status

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Maintenance

Scheduled Maintenance

SSL certificate renewal of *.api-us3.infobip.com Sep 2, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-us3.infobip.com, timeframe:
- Start (UTC): 02 September 11:00
- End (UTC): 02 September 17:00

SSL Certificate information:
- Common Name: *.api-us3.infobip.com
- Subject Alternative Name: *.api-us3.infobip.com, api-us3.infobip.com
- Valid until (UTC): 2027-01-13 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jun 29, 2026 - 00:46 UTC

Canada - Planned Maintenance of Network Infrastructure Sep 3, 2026 08:00-10:00 UTC

We will be performing planned maintenance of network infrastructure at our Canada data center to upgrade core networking equipment, ensuring stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the Canada data center. Any disruptions are expected to last no longer than a total of 30 minutes within the scheduled maintenance window.

Start (UTC): 03 September 2026 08:00
End (UTC): 03 September 2026 10:00
Purpose: Network infrastructure upgrade and optimization
Posted on Aug 20, 2026 - 07:45 UTC

SSL certificate renewal of *.api-ae2.infobip.com Sep 3, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe:
- Start (UTC): 03 September 11:00
- End (UTC): 03 September 17:00

SSL Certificate information:
- Common Name: *.api-ae2.infobip.com
- Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com
- Valid until (UTC): 2027-01-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jun 30, 2026 - 00:46 UTC

SSL certificate renewal of *.mxtelecom.com Sep 3, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe:
- Start (UTC): 03 September 11:00
- End (UTC): 03 September 17:00

SSL Certificate information:
- Common Name: *.mxtelecom.com
- Subject Alternative Name: *.mxtelecom.com, mxtelecom.com
- Valid until (UTC): 2027-01-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jun 30, 2026 - 00:49 UTC

SSL certificate renewal of *.api-ny2.infobip.com Sep 3, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe:
- Start (UTC): 03 September 11:00
- End (UTC): 03 September 17:00

SSL Certificate information:
- Common Name: *.api-ny2.infobip.com
- Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com
- Valid until (UTC): 2027-01-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jun 30, 2026 - 00:48 UTC

SSL certificate renewal of api2.infobip.com Sep 9, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate api2.infobip.com, timeframe:
- Start (UTC): 09 September 11:00
- End (UTC): 09 September 17:00

SSL Certificate information:
- Common Name: api2.infobip.com
- Subject Alternative Name: api2.infobip.com
- Valid until (UTC): 2027-01-20 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jul 06, 2026 - 00:56 UTC

SSL certificate renewal of *.businessmessaging.co.uk Sep 10, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.businessmessaging.co.uk, timeframe:
- Start (UTC): 10 September 11:00
- End (UTC): 10 September 17:00

SSL Certificate information:
- Common Name: *.businessmessaging.co.uk
- Subject Alternative Name: *.businessmessaging.co.uk, businessmessaging.co.uk
- Valid until (UTC): 2027-01-21 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jul 07, 2026 - 00:58 UTC

Malaysia - Planned Maintenance of Network Infrastructure Sep 10, 2026 19:00-22:00 UTC

We will be performing planned maintenance of network infrastructure at our Malaysia data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures have been implemented to minimize any potential impact. We will work on one router at a time, and no downtime is expected; however, brief connectivity interruptions may occur for services hosted at the Malaysia data center.

Start (UTC): 10 September 2026 19:00
End (UTC): 10 September 2026 22:00
Purpose: Router software upgrade and optimization
Posted on Aug 26, 2026 - 08:35 UTC

Ukraine - Planned Maintenance of Network Infrastructure Sep 14, 2026 19:00-22:00 UTC

We will be performing planned maintenance of network infrastructure at our Ukraine data center to upgrade core networking equipment, ensuring stability and optimal performance.

Preventive measures have been implemented to minimize any potential impact. We will work on one router at a time, and no downtime is expected; however, brief connectivity interruptions may occur for services hosted at the Ukraine data center.

Start (UTC): 14 September 2026 19:00
End (UTC): 14 September 2026 22:00
Purpose: Router software upgrade and optimization
Posted on Aug 26, 2026 - 11:00 UTC

SSL certificate renewal of *.infobip.net Sep 16, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.infobip.net, timeframe:
- Start (UTC): 16 September 11:00
- End (UTC): 16 September 17:00

SSL Certificate information:
- Common Name: *.infobip.net
- Subject Alternative Name: *.infobip.net, infobip.net
- Valid until (UTC): 2027-01-27 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jul 13, 2026 - 00:03 UTC

SSL certificate renewal of *.api-ca.infobip.com Sep 17, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ca.infobip.com, timeframe:
- Start (UTC): 17 September 11:00
- End (UTC): 17 September 17:00

SSL Certificate information:
- Common Name: *.api-ca.infobip.com
- Subject Alternative Name: *.api-ca.infobip.com, api-ca.infobip.com
- Valid until (UTC): 2027-01-30 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jul 16, 2026 - 00:28 UTC

SSL certificate renewal of *.api-ca2.infobip.com Sep 17, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ca2.infobip.com, timeframe:
- Start (UTC): 17 September 11:00
- End (UTC): 17 September 17:00

SSL Certificate information:
- Common Name: *.api-ca2.infobip.com
- Subject Alternative Name: *.api-ca2.infobip.com, api-ca2.infobip.com
- Valid until (UTC): 2027-01-30 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Jul 16, 2026 - 00:29 UTC

SSL certificate renewal of *.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.infobip.com
- Subject Alternative Name: *.infobip.com, infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:25 UTC

SSL certificate renewal of *.api-eu1.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-eu1.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api-eu1.infobip.com
- Subject Alternative Name: *.api-eu1.infobip.com, api-eu1.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:22 UTC

SSL certificate renewal of *.api-in2.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-in2.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api-in2.infobip.com
- Subject Alternative Name: *.api-in2.infobip.com, api-in2.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:16 UTC

SSL certificate renewal of *.api.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api.infobip.com
- Subject Alternative Name: *.api.infobip.com, api.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:19 UTC

SSL certificate renewal of *.api-us.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-us.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api-us.infobip.com
- Subject Alternative Name: *.api-us.infobip.com, api-us.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:14 UTC

SSL certificate renewal of *.api-ua1.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-ua1.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api-ua1.infobip.com
- Subject Alternative Name: *.api-ua1.infobip.com, api-ua1.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:17 UTC

SSL certificate renewal of *.openmarket.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.openmarket.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.openmarket.com
- Subject Alternative Name: *.openmarket.com, openmarket.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:20 UTC

SSL certificate renewal of *.api-eu2.infobip.com Sep 27, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-eu2.infobip.com, timeframe:
- Start (UTC): 27 September 11:00
- End (UTC): 27 September 17:00

SSL Certificate information:
- Common Name: *.api-eu2.infobip.com
- Subject Alternative Name: *.api-eu2.infobip.com, api-eu2.infobip.com
- Valid until (UTC): 2027-03-14 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 28, 2026 - 00:23 UTC

SSL certificate renewal of *.api.infobip.net Oct 7, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api.infobip.net, timeframe:
- Start (UTC): 07 October 11:00
- End (UTC): 07 October 17:00

SSL Certificate information:
- Common Name: *.api.infobip.net
- Subject Alternative Name: *.api.infobip.net, api.infobip.net
- Valid until (UTC): 2027-02-17 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 03, 2026 - 00:12 UTC

SSL certificate renewal of *.api-hk2.infobip.com Oct 8, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-hk2.infobip.com, timeframe:
- Start (UTC): 08 October 11:00
- End (UTC): 08 October 17:00

SSL Certificate information:
- Common Name: *.api-hk2.infobip.com
- Subject Alternative Name: *.api-hk2.infobip.com, api-hk2.infobip.com
- Valid until (UTC): 2027-02-20 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 06, 2026 - 01:21 UTC

SSL certificate renewal of *.api-kz1.infobip.com Oct 16, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-kz1.infobip.com, timeframe:
- Start (UTC): 16 October 11:00
- End (UTC): 16 October 17:00

SSL Certificate information:
- Common Name: *.api-kz1.infobip.com
- Subject Alternative Name: *.api-kz1.infobip.com, api-kz1.infobip.com
- Valid until (UTC): 2027-02-28 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 14, 2026 - 00:17 UTC

SSL certificate renewal of *.api-jb.infobip.com Oct 16, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-jb.infobip.com, timeframe:
- Start (UTC): 16 October 11:00
- End (UTC): 16 October 17:00

SSL Certificate information:
- Common Name: *.api-jb.infobip.com
- Subject Alternative Name: *.api-jb.infobip.com, api-jb.infobip.com
- Valid until (UTC): 2027-02-26 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 12, 2026 - 00:24 UTC

SSL certificate renewal of *.api-sg1.infobip.com Oct 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-sg1.infobip.com, timeframe:
- Start (UTC): 23 October 11:00
- End (UTC): 23 October 17:00

SSL Certificate information:
- Common Name: *.api-sg1.infobip.com
- Subject Alternative Name: *.api-sg1.infobip.com, api-sg1.infobip.com
- Valid until (UTC): 2027-03-05 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 19, 2026 - 00:55 UTC

SSL certificate renewal of *.api-sp3.infobip.com Oct 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-sp3.infobip.com, timeframe:
- Start (UTC): 23 October 11:00
- End (UTC): 23 October 17:00

SSL Certificate information:
- Common Name: *.api-sp3.infobip.com
- Subject Alternative Name: *.api-sp3.infobip.com, api-sp3.infobip.com
- Valid until (UTC): 2027-03-05 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 19, 2026 - 00:52 UTC

SSL certificate renewal of *.api-us2.infobip.com Oct 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-us2.infobip.com, timeframe:
- Start (UTC): 23 October 11:00
- End (UTC): 23 October 17:00

SSL Certificate information:
- Common Name: *.api-us2.infobip.com
- Subject Alternative Name: *.api-us2.infobip.com, api-us2.infobip.com
- Valid until (UTC): 2027-03-05 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 19, 2026 - 00:50 UTC

SSL certificate renewal of *.api-my1.infobip.com Oct 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-my1.infobip.com, timeframe:
- Start (UTC): 23 October 11:00
- End (UTC): 23 October 17:00

SSL Certificate information:
- Common Name: *.api-my1.infobip.com
- Subject Alternative Name: *.api-my1.infobip.com, api-my1.infobip.com
- Valid until (UTC): 2027-03-05 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 19, 2026 - 00:49 UTC

SSL certificate renewal of *.api-han.infobip.com Oct 23, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-han.infobip.com, timeframe:
- Start (UTC): 23 October 11:00
- End (UTC): 23 October 17:00

SSL Certificate information:
- Common Name: *.api-han.infobip.com
- Subject Alternative Name: *.api-han.infobip.com, api-han.infobip.com
- Valid until (UTC): 2027-03-05 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 19, 2026 - 00:53 UTC

SSL certificate renewal of *.api-se1.infobip.com Oct 28, 2026 11:00-17:00 UTC

We will be performing automatic renewal of our SSL certificate *.api-se1.infobip.com, timeframe:
- Start (UTC): 28 October 11:00
- End (UTC): 28 October 17:00

SSL Certificate information:
- Common Name: *.api-se1.infobip.com
- Subject Alternative Name: *.api-se1.infobip.com, api-se1.infobip.com
- Valid until (UTC): 2027-03-10 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Posted on Aug 24, 2026 - 12:49 UTC
Aug 30, 2026

No incidents reported today.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Global (Europe) - Delays in processing SEEN delivery reports
Resolved - The incident has been resolved.

Start time (UTC): 28-08-2026 10:01
End time (UTC): 28-08-2026 11:28
Impact: Delay in receiving SEEN delivery reports for affected channels
Aug 28, 12:45 UTC
Update - We are continuing to work on a fix for this issue.
Aug 28, 12:30 UTC
Identified - We are currently experiencing an issue in our Global (Europe) Data Center affecting the delivery of seen reports for WhatsApp, Viber, Viber Bot, TikTok, RCS, and Push channels.

Clients may experience delays in receiving seen reports for affected channels. Outbound message delivery continues to function normally.

Our engineers are actively investigating the issue and working to identify the root cause.
Aug 28, 11:57 UTC
South Africa - Planned Maintenance of Network Infrastructure
Completed - The scheduled maintenance has been completed as announced at 00:00, however due automation failure the status page post was not closed. We apologize for any inconvenience.
Aug 28, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 UTC
Scheduled - We will be performing planned maintenance of network infrastructure at our South Africa data center to upgrade core networking equipment, ensuring stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the South Africa data center. Any disruptions are expected to last no longer than a total of 30 minutes within the scheduled maintenance window.

Start (UTC): 27 August 2026 21:00
End (UTC): 28 August 2026 00:00
Purpose: Network infrastructure upgrade and optimization
Aug 13, 13:32 UTC
Aug 27, 2026
Saudi Arabia - Moments and Push Notification Delays
Resolved - The issue has been successfully resolved, and the affected service is now fully operational.

During this period, our Push Notification service in the Saudi Arabia Data Center experienced increased processing latency, which may have delayed push notifications for Moments Flow campaigns. All messages were delivered during the incident.

Start (UTC): 27 August 15:29
End (UTC): 27 August 16:32

Impact: Delayed delivery of push notifications on the Saudi Arabia Data Center
Aug 27, 17:01 UTC
Identified - The source of the processing delays at our Saudi Arabia Data Center has been identified. Processing latency is in the process of recovering.
Aug 27, 16:31 UTC
Investigating - We are currently observing message processing delays affecting Moments and Push Notifications on our Saudi Arabia (SA3) Data Center. The issue is being investigated and more information will follow in the next update.
Aug 27, 16:10 UTC
Colombia - Planned Maintenance of Network Infrastructure
Completed - The scheduled maintenance has been completed.
Aug 27, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 06:00 UTC
Scheduled - We will be performing planned maintenance of network infrastructure at our Colombia data center to upgrade core networking equipment, ensuring stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the Colombia data center. Any disruptions are expected to last no longer than a total of 30 minutes within the scheduled maintenance window.

Start (UTC): 27 August 2026 06:00
End (UTC): 27 August 2026 09:00
Purpose: Network infrastructure upgrade and optimization
Aug 13, 13:13 UTC
Multiple Location - Service Connection Degradation
Resolved - We experienced a service degradation affecting Apple Messaging, Email, MAM, RCS, SMS, Telegram, Voice, WhatsApp, and SMPP services in multiple data centers, which caused delays in traffic processing for these channels.

Start (UTC): 26-08-2026 21:02
End (UTC): 26-08-2026 22:12

Impact: During this period, you may have experienced delays in processing and 5xx errors on the mentioned channels,

We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
Aug 27, 00:48 UTC
Aug 26, 2026
Global (Europe) - Customer Portal and HTTP API Degradation
Resolved - The issue has been successfully resolved and the affected services are fully operational.
During the below specified timeframe, our Customer Portal and api.infobip.com HTTP API endpoints on the Global (Europe) location were intermittently inaccessible, with the situation gradually improving as mitigation progressed towards the specified end time.

Start (UTC): 26 August 11:36
End (UTC): 26 August 12:28
Impact: Customer Portal and HTTP API degradation
Aug 26, 12:56 UTC
Monitoring - A fix has been implemented and we are currently monitoring results.

We will keep you posted with further confirmation.
Aug 26, 12:22 UTC
Identified - We have identified the root cause of the issue and mitigation steps are being rolled out.

Customer Portal and HTTP API are showing improvements, however, you may still experience issues when attempting to log in to the Customer Portal or targeting api.infobip.com HTTP API endpoints.

We will keep you posted with further updates
Aug 26, 11:59 UTC
Investigating - We are currently experiencing issues affecting accessibility to and functionalities of our Customer Portal and HTTP API endpoints. The issues are being investigated and we will keep you posted with further updates.
Aug 26, 11:41 UTC
Global (Europe) - Bulk Message Scheduling Service Degradation
Resolved - The issue has been successfully resolved and the affected service is now fully operational.

During the specified timeframe, our Bulk Message Scheduling service within the Global (Europe) location experienced interruptions due to which part of customers may have experienced errors/rejections when creating new scheduled or bulk traffic campaigns across multiple channels. These issues affected only newly created campaigns; processing of existing campaigns created outside of the specified window was not impacted.

Start (UTC): 26 August 08:19
End (UTC): 26 August 08:47
Impact: Creation and scheduling of bulk traffic campaigns
Aug 26, 09:19 UTC
Update - Correction: After further investigation, we determined that the effects of this incident are isolated to the Global (Europe) location.

We will keep you posted with further updates as the investigation progresses.
Aug 26, 09:08 UTC
Investigating - We are currently experiencing a degradation affecting the processing of bulk and scheduled message sending across multiple channels. You may experience issues with corresponding message requests and processing.

The issue is being actively investigated and we will post further updates as soon as possible.
Aug 26, 09:03 UTC
Aug 25, 2026

No incidents reported.

Aug 24, 2026
Great Britain - Delayed seen reports
Resolved - The issue has been successfully resolved, and the service is once again operating normally.

During the incident, you may have experienced delays in the delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels. Seen status updates may have been delayed or temporarily unavailable. Outbound message delivery was not affected.

Start time (UTC): 24-08-2026 18:23
End time (UTC): 24-08-2026 18:59

Impact: Delayed processing and delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels from the Great Britain Data Center.
Aug 24, 19:05 UTC
Investigating - We are currently investigating an issue in our Great Britain Data Center affecting the delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels.

You may experience delays in the delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels. Seen status updates may be delayed or temporarily unavailable, while outbound message delivery continues to function normally.

Our engineers are actively investigating the issue and working to identify the root cause.
Aug 24, 18:52 UTC
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Global (Europe) - Email Broadcast Service Degradation
Resolved - The issue has been successfully resolved, and the service is once again operational.

During the incident, you may have experienced issues with creating email broadcasts.

Start time (UTC): 20-08-2026 07:20
End time (UTC): 20-08-2026 08:10

Impact: Unable to create an email broadcast
Aug 20, 08:23 UTC
Investigating - This is to inform you that we are currently experiencing an issue with the Email Broadcast Service, where users may encounter issues when trying to create a broadcast.

Our team is already working on this case, and more information will follow once it is available.
Aug 20, 07:49 UTC
Global (Europe) - Customer Portal Homepage Degradation
Resolved - The issue has been successfully resolved, and the service is once again operational.

During the incident, you may have experienced issues with viewing homepage.

Start time (UTC): 20 August 2026 03:49
End time (UTC): 20 August 20266 04:50
Impact: Customer Homepage returning error 500 Server Error.
Aug 20, 04:55 UTC
Investigating - This is to inform you that we are currently experiencing an issue with the Customer Portal Homepage, where users may encounter an error 500 Server Error when accessing the page.

Our team is already working on this case, and more information will follow once it is available.
Aug 20, 04:45 UTC
Global (Europe) - Customer Portal Degradation
Resolved - The issue has been successfully resolved, and the service is once again operational.

During the incident, you may have experienced issues with viewing Analytics dashboard.

Start time (UTC): 20 August 2026 01:56
End time (UTC): 20 August 2026 03:26
Impact: Customer portal data loading issue on Analytics dashboard.
Aug 20, 03:52 UTC
Update - We are continuing to investigate this issue.
Aug 20, 03:15 UTC
Investigating - This is to inform you that we are experiencing an issue with Customer Portal. You may experience data loading issue or an unexpected error being returned on portal pages. Our team is already working on this case, and more information will follow once it is available.
Aug 20, 02:36 UTC
Aug 19, 2026
SSL certificate renewal of *.mms.infobip.com
Completed - Certificate renewal completed successfully
Aug 19, 11:46 UTC
In progress - Certificate renewal in progress
Aug 19, 11:46 UTC
Scheduled - We will be performing automatic renewal of our SSL certificate *.mms.infobip.com, timeframe:
- Start (UTC): 19 August 11:00
- End (UTC): 19 August 17:00

SSL Certificate information:
- Common Name: *.mms.infobip.com
- Subject Alternative Name: *.mms.infobip.com, mms.infobip.com
- Valid until (UTC): 2026-12-30 23:59:59
- Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US


No action is required, unless you do any of the following:
- Pin our leaf certificate

If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.

For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Should you need any additional assistance in regard to this activity,
please contact our support at support@infobip.com.
Jun 15, 14:07 UTC
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

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