Global (Germany) - Planned maintenance of database infrastructure
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Scheduled
We will be performing an upgrade of multiple databases hosted at our Global (Germany) data center. This maintenance involves migrating the databases to new clusters to optimize their performance, ensuring our infrastructure operates at maximum efficiency.
Start (UTC): 31 October 2024, 21:00
End (UTC): 01 November 2024, 01:00
Purpose: Database upgrade and optimization
This process has been thoroughly tested in non-production environments without any issues. While interruptions are not anticipated, there is a potential for connectivity disruptions lasting up to five (5) minutes for services hosted at our Global (Germany) data center during the scheduled maintenance window.
Posted Oct 16, 2024 - 15:04 UTC
This scheduled maintenance affects: Customer Portal Login/Homepage (Global (Germany)), People (Global (Germany)), Moments (Global (Germany)), Analyze (Global (Germany)), Conversations (Global (Germany)), Answers (Global (Germany)), Channels and Numbers (Global (Germany)), Other Portal Apps (Global (Germany)), MMS (Global (Germany)), Mobile Push Notifications (Global (Germany)), USSD (Global (Germany)), Integrations (Global (Germany)), RCS (Global (Germany)), Live Chat (Global (Germany)), Mobile Identity (Global (Germany)), SMS (Global (Germany)), Number Lookup (Global (Germany)), Email (Global (Germany)), WhatsApp Business (Global (Germany)), ChatApps (Global (Germany)), SMPP (Global (Germany)), HTTP API (Global (Germany)), SMTP (Global (Germany)), Voice (Global (Germany)), and SIP Trunk (Global (Germany)).