We will be conducting routine database patching at our Global (Europe) data center within the specified time-frame.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 20 May 2025 22:00
End (UTC): 21 May 2025 02:00
Purpose: Database patching and maintenance
Posted on
May 06, 2025 - 08:26 UTC
This is to inform you that a service database maintenance will be done on the side of our KakaoTalk provider.
You may notice brief interruptions in the functionality of KakaoTalk service during the maintenance.
Start (UTC): 21 May 2025 13:00
End (UTC): 21 May 2025 14:00
Posted on
May 12, 2025 - 13:24 UTC
We will be performing an emergency maintenance of network infrastructure at our Global (Europe) data center to upgrade core networking equipment, ensuring stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the Global (Europe) data center during the maintenance time window.
Start (UTC): 21 May 2025 20:00
End (UTC): 21 May 2025 22:00
Purpose: Network infrastructure upgrade and optimization
Posted on
May 15, 2025 - 13:09 UTC
We will be undergoing an upgrade of media components used by our Voice service hosted on Unites States data center to ensure the ongoing reliability and optimal performance. During this period, customers utilizing the Voice service hosted on United States data center may experience intermittent voice quality issues.
Start (UTC): 22 May 2025 05:00
End (UTC): 22 May 2025 07:00
Purpose: Voice service upgrade and optimization.
Posted on
May 09, 2025 - 11:45 UTC
This is to inform you that a service database maintenance will be done on the side of our KakaoTalk provider.
You may notice brief interruptions in the functionality of KakaoTalk service during the maintenance.
Start (UTC): 26 May 2025 06:00
End (UTC): 26 May 2025 07:00
Posted on
May 12, 2025 - 13:27 UTC
We will be undergoing a planned maintenance of database infrastructure at our India data center. During this process you may experience brief service interruptions for components listed below. You may notice that new data inserted in Do Not Contact list over Portal is not updated during the maintenance. We suggest that you update that data after the maintenance is completed.
Also, you may notice inconsistent results for Number Lookup service.
This maintenance is essential to keep our databases up-to-date and ensure they operate optimally.
Start (UTC): 28 May 2025 12:00
End (UTC): 28 May 2025 22:00
Purpose: Database upgrade and optimization.
Posted on
May 13, 2025 - 13:53 UTC
We will be conducting a planned maintenance of database infrastructure at our Global (Europe) data center within the specified time-frame.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
You may notice disruptions in Logs section and while creating Reports.
Start (UTC): 28 May 2025 18:00
End (UTC): 28 May 2025 22:00
Purpose: Database infrastructure maintenance.
Posted on
May 14, 2025 - 09:37 UTC
We will be conducting a planned database maintenance at our Global (Europe) data center within the specified time-frame.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
This maintenance is essential to keep our databases and services up-to-date and ensure they operate at peak performance.
Start (UTC): 02 June 2025 18:00
End (UTC): 02 June 2025 22:00
Purpose: Database maintenance
Posted on
May 16, 2025 - 13:50 UTC