Scheduled
We will be performing the replacement of our *.sip.voice.infobip.com TLS certificate, timeframe:
- Start (UTC): 01 April 10:00
- End (UTC): 01 April 15:00
Important note:
Old TLS certificate expires on 14 April 23:59 UTC.
The new TLS certificate will be issued under different root and intermediate CA certificates. While this change is not expected to impact services, it may potentially affect TLS connections for voice clients that do not have these root and intermediate certificates present in their trust stores.
To download copies of intermediate and root certificate authorities (CA's), please visit:
https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
https://cacerts.digicert.com/RapidSSLTLSRSACAG1.crt.pem
Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.
Posted Feb 24, 2026 - 14:16 UTC
This scheduled maintenance affects: Voice (Bangladesh, Brazil, Colombia, EU Region-locked, Global (Europe), Great Britain, Hong Kong, India, Japan, Indonesia, Malaysia, Pakistan, Saudi Arabia, Singapore, South Africa, Sri Lanka, Turkey, Ukraine, United Arab Emirates, United States) and SIP Trunk (Bangladesh, Brazil, Colombia, EU Region-locked, Global (Europe), Hong Kong, India, Indonesia, Japan, Malaysia, Pakistan, Saudi Arabia, Singapore, South Africa, Sri Lanka, Turkey, Ukraine, United Arab Emirates, United States).