The issue has been successfully resolved and the service is once again operational.
Start (UTC): 03 March 10:26 End (UTC): 03 March 12:55 Impact: Customer Portal 2FA service issues
Posted Mar 03, 2026 - 13:05 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 03, 2026 - 13:00 UTC
Investigating
We are currently experiencing issues with our 2FA Customer Portal Login service over the United States data center. You may experience issues and errors when verifying 2FA codes. The issue is currently under investigation, and more information will be shared in the next update.
Posted Mar 03, 2026 - 12:53 UTC
This incident affected: Customer Portal Signup/Login (United States).