Our dedicated team has deployed a fix for degradation, and services are completely operational again.
Start time (UTC): 16 February 2023 11:59 End time (UTC): 16 February 2023 14:27
Impact: Issues with accessing user management on the Customer Portal (portal.infobip.com/settings)
Posted Feb 16, 2023 - 14:40 UTC
Identified
The issue has been identified and our engineers are working on the fix of the issue.
Posted Feb 16, 2023 - 14:17 UTC
Investigating
We are currently experiencing degradation of user management on Customer portal. The issue is only affecting Customer Portal settings (portal.infobip.com/settings). Our team is investigating this issue and more information will be shared in the next update.
Posted Feb 16, 2023 - 13:56 UTC
This incident affected: EMEA - Applications (Other Portal apps), AMERICAS (NAM) - Applications (Other Portal Apps), INDIA - Applications (Other Portal Apps), and APAC - Applications (Other Portal Apps).