Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 12, 2023 - 07:00 UTC
We will undergo an emergency maintenance that includes an upgrade and optimization of our APAC (HK) Data Center networking equipment in the below specified time window with the aim of ensuring that our platform's infrastructure is performing optimally.
Start (UTC): 12 September 2023 07:00 End (UTC): 12 September 2023 09:00 Purpose: Emergency upgrade and optimization of networking equipment
Although not expected, cumulative downtime of up to 15 minutes within the maintenance period is possible on hosted services, manifested as intermittent processing delays.
Posted Sep 07, 2023 - 07:20 UTC
This scheduled maintenance affected: APAC - Channels (SMS, Number Lookup, Voice, Email, MMS, WhatsApp Business, ChatApps, Live Chat, Mobile Identity), APAC - Interface/API (SMPP, HTTP API, SIP trunk), and APAC - Applications (Customer Portal Login/Homepage, People, Moments, Analyze, Conversations, Answers, Channels and Numbers, Other Portal Apps).