We will be conducting routine database patching at our United States and Mexico data centers.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 03 November 2026 04:00 End (UTC): 03 November 2026 08:00 Purpose: Database patching and maintenance
Posted Oct 21, 2026 - 10:02 UTC
This scheduled maintenance affects: People (Mexico), Moments (Mexico), Analyze (Mexico), Answers (Mexico), Email (Mexico), Live Chat (Mexico), WhatsApp Business (Mexico), ChatApps (United States), and SMS (United States).