Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status

Operational

Maintenance

Major Outage

Degraded

Global (Germany) - Multiple services degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved and all the services are once again operational.

Start (UTC): 26 October 14:47
End (UTC): 26 October 17:45
Impact: Issues using WhatsApp, SMS, Email and Customer Portal services
Posted Oct 26, 2024 - 17:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2024 - 16:58 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 26, 2024 - 16:37 UTC

Update

This incident is also affecting Email, SMS and WhatsApp.
Posted Oct 26, 2024 - 16:36 UTC

Identified

Our team has identified the cause of the issue and they are currently working on a fix.
Posted Oct 26, 2024 - 16:26 UTC

Investigating

We are currently experiencing issues with Customer Portal on Global (Germany) data center. You may experience issues while using Answers Moments or Conversations. Our dedicated team is already investigating this and more information will follow in the next update.
Posted Oct 26, 2024 - 15:56 UTC
This incident affected: Customer Portal Login/Homepage (Global (Europe)), Moments (Global (Europe)), Conversations (Global (Europe)), Answers (Global (Europe)), SMS (Global (Europe)), Email (Global (Europe)), and WhatsApp Business (Global (Europe)).