Multiple locations - Multiple Channels processing degradation
Resolved
During the specified timeframe, we experienced a degradation affecting Voice, Viber, MMS, RCS, Telegram, SMS, and other channels HTTP, and SMPP requests, across all data centers. You may have observed part of the submitted traffic in pending status or failing.
Start (UTC): 05 February 14:31
End (UTC): 05 February 14:57
Impact: Multiple channel's traffic failing to be sent.
Posted Feb 05, 2024 - 15:40 UTC
This incident affected: SMS (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Indonesia, Malaysia, Pakistan, Saudi Arabia, Singapore, South Africa, Turkey, United Arab Emirates, United States) and Voice (Bangladesh, Brazil, Colombia, EU Region-locked (Germany), Global (Germany), Hong Kong, India, Indonesia, Malaysia, Pakistan, Saudi Arabia, Singapore, South Africa, Sri Lanka, Turkey, Ukraine, United Arab Emirates, United States).