We will undergo routine patching of databases at our Brazil and United States data centers. During this process you may experience brief service interruptions for components listed below. Downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate optimally
Start (UTC): 01 October 2026 04:00 End (UTC): 01 October 2026 08:00 Purpose: Database patching and maintenance
Posted Sep 18, 2026 - 08:10 UTC
This scheduled maintenance affects: SMS (Brazil), Email (Brazil), ChatApps (Brazil), Mobile Identity (Brazil), Voice (Brazil, United States), Mobile Push Notifications (United States), People (United States), Moments (United States), Analyze (United States), Channels and Numbers (United States), Other Portal Apps (United States), WhatsApp Business (United States), and Number Lookup (United States).