Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status

0 incidents Incident support How to use

Operational

Maintenance

Major Outage

Degraded

Global (Europe) - Delivery report service degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved, and the delivery report service is once again fully operational.

Start (UTC): 17 September 12:00
End (UTC): 17 September 12:59
Impact: Delivery reports service

Posted Sep 17, 2025 - 13:18 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2025 - 13:12 UTC

Investigating

We are currently experiencing issues with our delivery reports service. You may experience issues with the delivery of delivery reports, MO forwards and empty results for requests towards /reports endpoints. Also, delays in the Calls API element of flows are possible.
Our dedicated team is already investigating this, and we'll provide more information in the next update.

Posted Sep 17, 2025 - 13:04 UTC

This incident affected: Moments (Global (Europe)), MMS (Global (Europe)), Mobile Push Notifications (Global (Europe)), SMS (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), and Voice (Global (Europe)).