Infobip system status

Infobip system status history

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Operational

Maintenance

Major Outage

Degraded

Multiple Locations - Issue with access to Roles page on Customer Portal

Incident Report for Infobip

Resolved

The incident has been resolved.
Start (UTC): 13 October 2025 20:20
End (UTC): 14 October 2025 09:08
Posted Oct 14, 2025 - 09:33 UTC

Update

We are continuing to investigate this issue.
Posted Oct 14, 2025 - 09:07 UTC

Investigating

We are currently observing an issue on Customer Portal.
You may notice issues when accessing the Roles page in the Accounts Settings page on Customer Portal.
Our team is investigating the issue, more details will be shared in next updates.
Posted Oct 14, 2025 - 08:36 UTC
This incident affected: Other Portal Apps (Global (Europe), Saudi Arabia).