We have observed that the traffic delay situation has been normalized. During the timeframe below, you might have experienced delays in traffic delivery due to the external internet shutdown occurring in Pakistan.
Start (UTC): 14 October 2025 16:59 End (UTC): 14 October 2025 18:27 Impact: Delays in the delivery of SMS, Email, and WhatsApp messages.
Posted Oct 14, 2025 - 19:49 UTC
Identified
Dear Customer,
We are currently experiencing delays in message processing for traffic submitted through our Pakistan data center. As a result, you may notice delays in the delivery of SMS, Email, and WhatsApp messages.
Please be aware that this disruption is caused by a planned external internet shutdown currently underway in Pakistan. For more information, you can visit: https://pakera.pk/internet-shutdown-in-pakistan/ .
This maintenance is expected to last up to 18 hours, and you may continue to experience delivery delays during this period.
We appreciate your understanding and will keep you updated with any new developments.
Posted Oct 14, 2025 - 18:20 UTC
This incident affected: Email (Pakistan), WhatsApp Business (Pakistan), and SMS (Pakistan).