The issue has been successfully resolved, and the affected services are fully operational now. You may have observed delays and issues with processing SMS outbound and ChatApps (KakaoTalk) traffic via HTTP API endpoint hosted on our Hong Kong data center.
Start (UTC): 03 July 09:08 End (UTC): 03 July 10:02 Impact: Irregular processing of SMS and ChatApps (KakaoTalk) traffic
Posted Jul 03, 2024 - 10:14 UTC
Investigating
This is to inform you that we are observing an issue with multiple services on our platform hosted on our Hong Kong data center. You may experience difficulties in processing SMS outbound and ChatApps (KakaoTalk) via the HTTP API endpoint.
Posted Jul 03, 2024 - 09:35 UTC
This incident affected: SMS (Hong Kong), HTTP API (Hong Kong), and ChatApps (Hong Kong).