Infobip system status

Infobip system status history

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Operational

Maintenance

Major Outage

Degraded

Turkey - General Service Degradation

Incident Report for Infobip

Resolved

This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center.
Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints.
Incident has been resolved.

Start (UTC): 20 December 2025 12:33
End (UTC): 20 December 2025 12:41
Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.

We apologize for any inconvenience this may have caused.

Posted Dec 20, 2025 - 13:23 UTC

This incident affected: Mobile Push Notifications (Turkey), Customer Portal Signup/Login (Turkey), RCS (Turkey), ChatApps (Turkey), WhatsApp Business (Turkey), SMS (Turkey), HTTP API (Turkey), and Voice (Turkey).