The issue has been successfully resolved and the service is once again operational. We experience issues with 2FA service affecting 2FA codes generation and delivery.
Start (UTC): 12 March 12:19 End (UTC): 12 March 12:37 Impact: 2FA codes for logging in to Customer Portal might not have been generated or sent to the users
Posted Mar 12, 2026 - 13:02 UTC
Investigating
We are currently experiencing issues with 2FA service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
Posted Mar 12, 2026 - 12:43 UTC
This incident affected: Customer Portal Signup/Login (Global (Europe)).