The issue has been successfully resolved, and the service is once again operational.
Start (UTC): 19 September 2026 00:10 End (UTC): 19 September 2026 14:07 Impact: degraded performance when creating and previewing WhatsApp templates
Posted Sep 19, 2026 - 14:12 UTC
Investigating
We are experiencing issues with our WhatsApp templates service on India data center. You may experience issues when creating or previewing templates over Customer Portal. Our team is already investigating this issue and more information will follow soon.
Posted Sep 19, 2026 - 13:51 UTC
This incident affected: WhatsApp Business (India).