The issue has been successfully resolved, and the service is once again operational. The incidents were caused by the network issues on the data center.
Start (UTC): 07 April 20:09 End (UTC): 07 April 20:43 Impact: You may experience problems with message delivery and live chats with your customers.
Posted Apr 07, 2025 - 20:47 UTC
Investigating
We are currently experiencing problems with the People module and Livechat in the Saudi Arabia data center. You may experience problems with message delivery and live chats with your customers. Our team is investigating the problem and more information will be provided in the next update.
Posted Apr 07, 2025 - 20:34 UTC
This incident affected: People (Saudi Arabia) and Live Chat (Saudi Arabia).