We had experienced issues with the message processing over multiple channels (SMS, WhatsApp, Viber) on Global (Europe) data center. You may have experienced rejected messages, while a small subset of SMS traffic was delivered without content.
Start (UTC): 8th April 12:17 End (UTC): 8th April 13:34
Impact: Rejected messages and messages delivered without content
Posted Apr 09, 2025 - 11:26 UTC
This incident affected: SMS (Global (Europe)), WhatsApp Business (Global (Europe)), and ChatApps (Global (Europe)).