We had experienced issues with the Conversations services across multiple locations including Global (Europe), EU - Region Locked, and United States. During the incident timeframe, some of the Infobip customers utilizing multiple channels over Conversations service may have experienced irregularities in the routing of inbound and outbound messages.
Start (UTC): 21 July 2025 12:01 End (UTC): 22 July 2025 11:46 Impact: Irregular outbound and inbound traffic processing over multiple channels through Conversations
Posted Jul 25, 2025 - 11:30 UTC
This incident affected: Conversations (Global (Europe), EU Region-locked, United States).