Start time (UTC): 5 February 2026, 04:30 End time (UTC): 5 February 2026, 05:50
Impact: Users may have experienced issues accessing the portal, and failures in message processing for SMS and voice traffic.
Posted Feb 05, 2026 - 06:36 UTC
Update
Our dedicated engineering teams continue to actively investigate the issue.
Posted Feb 05, 2026 - 06:17 UTC
Investigating
We are currently experiencing issues with the India data center. You may encounter problems logging in to the portal, as well as sending SMS or voice traffic. The issue is currently under investigation, and more information will be shared in the next update.
Posted Feb 05, 2026 - 05:39 UTC
This incident affected: Customer Portal Signup/Login (India), SMS (India), HTTP API (India), and Voice (India).