The issue has been successfully resolved, and the service is once again operational. During the specified timeframe, you may have experienced issues with making payments via customer portal and accessing invoices on the Billing and Usage page.
Start (UTC): 20 March 2025 01:19 End (UTC): 20 March 2025 05:07
Posted Mar 20, 2025 - 05:28 UTC
Investigating
We are currently observing issue with Billing and Usage module on customer portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.
Posted Mar 20, 2025 - 04:44 UTC
This incident affected: Customer Portal Login/Homepage (Global (Europe), Indonesia, United States).