The Issue affecting the WhatsApp Sender registrations services has been resolved. Following the implemented fix and monitoring no longer issues have been observed. During the affected period, you may have faced issues with the embedded-signup and WhatsApp Sender registration services.
Start (UTC): 11th November 2026 14:39 End (UTC): 11th November 2026 18:51
Posted Nov 11, 2026 - 18:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 11, 2026 - 18:34 UTC
Update
Our dedicated team are continuing to investigate this issue.
Posted Nov 11, 2026 - 16:24 UTC
Investigating
We are currently investigating Global issues with META WhatsApp Sender registrations service. During the period you may receive the embedded-signup service logged the Meta error "You must accept the WhatsApp Business Cloud API terms". More information will follow in the next update.
Posted Nov 11, 2026 - 15:53 UTC
This incident affected: WhatsApp Business (Global (Europe)).