Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

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Operational

Maintenance

Major Outage

Degraded

EU Region-locked - Planned Maintenance of Database Infrastructure

Scheduled Maintenance Report for Infobip

Completed

This is to inform you that the scheduled maintenance has been successfully completed.
Posted Sep 29, 2026 - 09:38 UTC

Verifying

Please note that we’ll need to extend the originally estimated end time of this maintenance due to prolonged work on the database infrastructure. We apologies for the inconvenience and will keep you updated.
Posted Sep 29, 2026 - 09:07 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2026 - 08:00 UTC

Scheduled

We will be performing maintenance on the database infrastructure responsible for campaign creation and processing for Moments Flows and Journeys services at our EU Region-locked data center.

The goal of this work is to migrate the underlying databases to an upgraded, more resilient cluster and ensure the stability and optimal performance of the affected services.

Preventive measures have been implemented to minimize any potential impact; however, Infobip customers using Flows and Journeys may experience delays in starting or processing affected service elements during the maintenance window.

Start (UTC): 29 September 2026 08:00
End (UTC): 29 September 2026 09:00
Purpose: Database migration and infrastructure maintenance
Posted Sep 10, 2026 - 11:55 UTC
This scheduled maintenance affected: Automation Studio (Journeys) (EU Region-locked) and Moments (EU Region-locked).