Completed
The scheduled maintenance has been completed.
Posted Jul 18, 2024 - 15:19 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2024 - 07:02 UTC
Scheduled
We will be performing routine patching of databases across multiple data centers, including Global (Germany), EU Region-locked (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Brazil, and Turkey.
During this process, you may experience brief service disruptions, including rejected API calls, minor delays in message processing, and occasional errors on the Customer Portal interface. These interruptions are expected to last no more than 15 minutes per location.
This patching is essential to keep our databases current and ensure they operate at peak performance.
Start (UTC): 18 July 2024 07:00
End (UTC): 18 July 2024 15:00
Purpose: Database patching
Posted Jul 04, 2024 - 10:13 UTC
This scheduled maintenance affected: Customer Portal Login/Homepage (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), People (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Moments (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Analyze (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Conversations (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Answers (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Channels and Numbers (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Other Portal Apps (Global (Germany), EU Region-locked (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), SMS (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey), Number Lookup (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey), Email (Brazil, EU Region-locked (Germany), Global (Germany), India, Pakistan), RCS (EU Region-locked (Germany), Global (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), MMS (Global (Germany), Pakistan), WhatsApp Business (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia), ChatApps (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Pakistan, Saudi Arabia, Turkey), Live Chat (EU Region-locked (Germany), Global (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), Mobile Push Notifications (Global (Germany), Great Britain, India, Pakistan, Saudi Arabia, Turkey), USSD (Global (Germany)), Mobile Identity (Brazil, Global (Germany)), Integrations (Global (Germany), Pakistan), SMPP (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey), HTTP API (Brazil, EU Region-locked (Germany), Global (Germany), Great Britain, Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey), SMTP (Brazil, EU Region-locked (Germany), Global (Germany), India), Voice (Brazil, EU Region-locked (Germany), Global (Germany), Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey), and SIP Trunk (Brazil, EU Region-locked (Germany), Global (Germany), Hong Kong, India, Malaysia, Pakistan, Saudi Arabia, Turkey).