The issue has been successfully resolved and the service is once again operational. Part of Infobip customers may have experienced limited access to the Saudi Arabia Customer Portal instance (portal-sa3.infobip.com) during the below period:
Start (UTC): 04 September 07:10 End (UTC): 04 September 08:48 Impact: Customer Portal accessibility
Posted Sep 04, 2025 - 08:53 UTC
Investigating
We are currently experiencing issues affecting the Customer Portal on our Saudi Arabia location (portal-sa3.infobip.com). Part of customers may experience limited accessibility to the Customer Portal web interface.
Posted Sep 04, 2025 - 08:09 UTC
This incident affected: Customer Portal Signup/Login (Saudi Arabia).