Infobip system status

Infobip system status history

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Major Outage


Multiple locations - Planned maintenance of database infrastructure
Scheduled Maintenance Report for Infobip
The scheduled maintenance has been completed.
Posted Jul 18, 2024 - 15:07 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2024 - 07:01 UTC
We will be performing routine patching of databases across multiple data centers, including EU Region-locked (Germany), Singapore and India.

During this process, you may experience brief service disruptions, including rejected API calls, minor delays in message processing, and occasional errors on the Customer Portal interface. These interruptions are expected to last no more than 15 minutes per location.

This patching is essential to keep our databases current and ensure they operate at peak performance.

Start (UTC): 18 July 2024 07:00
End (UTC): 18 July 2024 15:00
Purpose: Database patching
Posted Jul 04, 2024 - 07:31 UTC
This scheduled maintenance affected: RCS (EU Region-locked (Germany), India), Live Chat (EU Region-locked (Germany), India), Customer Portal Login/Homepage (EU Region-locked (Germany), India), People (EU Region-locked (Germany), India), Moments (EU Region-locked (Germany), India), Analyze (EU Region-locked (Germany), India), Conversations (EU Region-locked (Germany), India), Answers (EU Region-locked (Germany), India), Channels and Numbers (EU Region-locked (Germany), India), Other Portal Apps (EU Region-locked (Germany), India), SMS (EU Region-locked (Germany), India, Singapore), Number Lookup (EU Region-locked (Germany), India, Singapore), Email (EU Region-locked (Germany), India, Singapore), WhatsApp Business (EU Region-locked (Germany), India, Singapore), ChatApps (EU Region-locked (Germany), India), SMPP (EU Region-locked (Germany), India, Singapore), HTTP API (EU Region-locked (Germany), India, Singapore), SMTP (EU Region-locked (Germany), India), Mobile Push Notifications (India), Mobile Identity (India), Voice (EU Region-locked (Germany), India, Singapore), and SIP Trunk (EU Region-locked (Germany), India, Singapore).