Infobip system status

Infobip system status history

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0 incidents Incident support How to use

Operational

Maintenance

Major Outage

Degraded

Multiple Locations - WhatsApp service degradation

Incident Report for Infobip

Resolved

The issue has been successfully resolved and the service is once again operational.
You might encounter challenges when sending and receiving WhatsApp messages.
Start (UTC): 30 November 2023 12:00
End (UTC): 30 November 2023 12:42
Impact: Issues while sending and receiving WhatsApp messages

Posted Nov 30, 2023 - 13:21 UTC

Identified

The problem has been identified, and the fix is currently being deployed. Our dedicated team has confirmed that the overall status is improving, and we will notify you with final confirmation once it is fully resolved.

Posted Nov 30, 2023 - 12:47 UTC

Investigating

We are currently facing issues with multiple WhatsApp senders. The full extent of the issue is still under investigation, and additional information will be provided shortly.

Posted Nov 30, 2023 - 12:24 UTC

This incident affected: WhatsApp Business (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, India, Indonesia, Malaysia, Pakistan, Saudi Arabia, Singapore, United Arab Emirates, United States).