Scheduled
We will be performing planned maintenance on network infrastructure at our Global (Europe) and EU Region-locked data centers to upgrade core networking equipment and ensure stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact; however, brief connectivity interruptions may occur for services hosted at the Global (Europe) and EU Region-locked data centers during the maintenance window. The work will be performed in stages to reduce the likelihood and duration of any disruption.
Start (UTC): 03 November 2026 21:00
End (UTC): 03 November 2026 23:00
Purpose: Planned network infrastructure maintenance
Posted Oct 20, 2026 - 10:21 UTC
This scheduled maintenance affects: Customer Portal Signup/Login (Global (Europe), EU Region-locked), People (Global (Europe), EU Region-locked), Moments (Global (Europe), EU Region-locked), Analyze (Global (Europe), EU Region-locked), Conversations (Global (Europe), EU Region-locked), Answers (Global (Europe), EU Region-locked), Channels and Numbers (Global (Europe), EU Region-locked), Other Portal Apps (Global (Europe), EU Region-locked), Live Chat (EU Region-locked, Global (Europe)), Mobile Push Notifications (Global (Europe)), USSD (Global (Europe)), Integrations (Global (Europe), EU Region-locked), Automation Studio (Journeys) (EU Region-locked, Global (Europe)), Agent Workspace (Inbox) (EU Region-locked, Global (Europe)), Chatbots (EU Region-locked, Global (Europe)), Customer Profiles (CDP) (EU Region-locked, Global (Europe)), Analytics & Insights (EU Region-locked, Global (Europe)), Number Lookup (EU Region-locked, Global (Europe)), Email (EU Region-locked, Global (Europe)), RCS (EU Region-locked, Global (Europe)), MMS (Global (Europe)), WhatsApp Business (EU Region-locked, Global (Europe)), ChatApps (EU Region-locked, Global (Europe)), Mobile Identity (Global (Europe)), SMPP (EU Region-locked, Global (Europe)), HTTP API (EU Region-locked, Global (Europe)), SMTP (EU Region-locked, Global (Europe)), SMS (EU Region-locked, Global (Europe)), and Voice (EU Region-locked, Global (Europe)).