Multiple locations - Planned Maintenance of Database Infrastructure
Completed
The scheduled maintenance has been completed.
Posted Aug 15, 2024 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2024 - 22:00 UTC
Scheduled
We will be conducting routine database patching at our United Arab Emirates, Saudi Arabia, Pakistan, South Africa, Turkey and EU Region-locked (located in Germany) data centers. During this process, you may experience brief service disruptions in the components listed below. Downtime may occur during a specific database restarts, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 14 August 2024 22:00
End (UTC): 15 August 2024 02:00
Purpose: Database patching and maintenance
Posted Jul 31, 2024 - 13:02 UTC
This scheduled maintenance affected: People (EU Region-locked (Germany), Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Moments (EU Region-locked (Germany), Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Analyze (EU Region-locked (Germany), Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Mobile Push Notifications (Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Customer Portal Login/Homepage (Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Live Chat (Pakistan), Other Portal Apps (Pakistan, Saudi Arabia, Turkey, United Arab Emirates), Email (United Arab Emirates), and Voice (Pakistan, South Africa, Turkey, United Arab Emirates).