The issue has been successfully resolved and the service is once again operational.
Start (UTC): 19 January 06:58 End (UTC): 19 January 16:15
Impact: You might have experienced delays in WhatsApp outbound messages delivery.
Posted Jan 19, 2026 - 16:53 UTC
Monitoring
We have successfully identified and isolated the issue, and currently, the enqueued messages are being processed. We are monitoring the results.
Posted Jan 19, 2026 - 16:17 UTC
Investigating
We are currently encountering delays in processing WhatsApp traffic over our global (Europe) data center. The scope of the issue is currently being investigated and more information will follow in the next update.
Posted Jan 19, 2026 - 15:41 UTC
This incident affected: WhatsApp Business (Global (Europe)).