We will be conducting routine database patching at our United States and Brazil data centers.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 10 April 2025 04:00 End (UTC): 10 April 2025 08:00 Purpose: Database patching and maintenance
Posted Mar 27, 2025 - 12:14 UTC
This scheduled maintenance affects: Email (Brazil, United States), WhatsApp Business (Brazil, United States), ChatApps (Brazil, United States), Mobile Identity (Brazil), Voice (Brazil, United States), Mobile Push Notifications (United States), People (United States), Moments (United States), Analyze (United States), Channels and Numbers (United States), Other Portal Apps (United States), and Live Chat (United States).