The issue has been successfully resolved after implementing the necessary changes, and all affected services are once again fully operational.
Start (UTC): 07 June 2023 14:23 End (UTC): 07 June 2023 20:59 Impact: HTTP error 403 reverted from clients' endpoints on attempts to deliver DLR and MO messages
Posted Jun 07, 2023 - 21:04 UTC
Investigating
We are currently experiencing difficulties processing delivery reports (DLR) and inbound (MO) messages over API in the United States (East Coast) and EMEA (DE) data centers. The scope of the issue is currently being investigated and more information will follow in the next update.