Update
The emergency network maintenance previously announced for our Global (Europe) data center has been rescheduled:
New start (UTC): 24 October 2026 22:00
New end (UTC): 25 October 2026 04:00
Purpose: Emergency network infrastructure maintenance
Posted Oct 09, 2026 - 13:02 UTC
Scheduled
We will be performing emergency maintenance on network infrastructure at our Global (Europe) data center to upgrade core networking equipment and ensure stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact; however, brief connectivity interruptions may occur for services hosted at the Global (Europe) data center during the maintenance window.
The work will be performed in stages to reduce the likelihood and duration of any disruption.
Start (UTC): 17 October 2026 22:00
End (UTC): 18 October 2026 04:00
Purpose: Emergency network infrastructure maintenance
Posted Oct 09, 2026 - 12:14 UTC
This scheduled maintenance affects: Customer Portal Signup/Login (Global (Europe)), People (Global (Europe)), Moments (Global (Europe)), Analyze (Global (Europe)), Conversations (Global (Europe)), Answers (Global (Europe)), Channels and Numbers (Global (Europe)), Other Portal Apps (Global (Europe)), Mobile Push Notifications (Global (Europe)), USSD (Global (Europe)), Integrations (Global (Europe)), MMS (Global (Europe)), Live Chat (Global (Europe)), Mobile Identity (Global (Europe)), Automation Studio (Journeys) (Global (Europe)), Agent Workspace (Inbox) (Global (Europe)), Chatbots (Global (Europe)), Customer Profiles (CDP) (Global (Europe)), Analytics & Insights (Global (Europe)), Number Lookup (Global (Europe)), Email (Global (Europe)), RCS (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), SMPP (Global (Europe)), HTTP API (Global (Europe)), SMTP (Global (Europe)), SMS (Global (Europe)), and Voice (Global (Europe)).