The issue has been successfully resolved, and Email2SMS service is now fully operational.
During the specified timeframe, users may have experienced issues with Email2SMS service on Global (Europe) Data Center.
Start (UTC): 04 June 2025 20:50 End (UTC): 05 June 2025 11:24
Impact: Email2SMS service degradation
Posted Jun 05, 2025 - 11:39 UTC
Update
Our engineeering team is in the progress of investigating the root cause of the issue. More details will follow in the next updates.
Posted Jun 05, 2025 - 10:36 UTC
Update
We are continuing to investigate this issue.
Posted Jun 05, 2025 - 09:49 UTC
Investigating
We are currently experiencing a degradation affecting the Email2SMS service on our FR data center. You may observe issues with Email2SMS flow and traffic.
Posted Jun 05, 2025 - 09:48 UTC
This incident affected: SMS (Global (Europe)) and Email (Global (Europe)).