Infobip system status

Infobip system status history

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Operational

Maintenance

Major Outage

Degraded

Multiple Locations - WhatsApp Template creation issues

Incident Report for Infobip

Resolved

We had experienced issues affecting the WhatsApp service across multiple locations. During the below timeframe, you may have experienced issues when attempting to create new WhatsApp templates regardless of the used interface (HTTP API, Customer Portal).

Start (UTC): 14 March 12:45
End (UTC): 14 March 14:43
Impact: WhatsApp template creation
Posted Mar 14, 2025 - 15:10 UTC
This incident affected: WhatsApp Business (Brazil, EU Region-locked, Global (Europe), Great Britain, Hong Kong, India, Indonesia, Malaysia, Pakistan, Qatar, Saudi Arabia, Singapore, United Arab Emirates, United States).