We will be conducting routine database patching at our Indonesia, Malaysia and Hong Kong data centers within the specified time-frame.
During this process, you may experience brief disruptions in operation of services corresponding to the components listed below.
The disruption may occur during a specific database restart, but each restart should take no longer than a few minutes, with a maximum duration of 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure they operate at peak performance.
Start (UTC): 30 September 2025 16:00 End (UTC): 30 September 2025 20:00 Purpose: Database patching and maintenance
Posted Sep 17, 2025 - 11:02 UTC
This scheduled maintenance affects: People (Indonesia), SMS (Hong Kong, Indonesia, Malaysia), WhatsApp Business (Hong Kong, Indonesia, Malaysia), and Voice (Hong Kong, Indonesia, Malaysia).