Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

Downtime isn't shown here? Check external connectivity status

Operational

Maintenance

Major Outage

Degraded

Multiple locations - Issue with processing and delivery of RCS messages

Incident Report for Infobip

Resolved

We had experienced issues with the RCS service at our Global (Europe) and India data centers.
Due to issues with the processing of RCS templates and the URL shortener service, you might have noticed an increased number of undelivered RCS messages with error 7018.
The issue happened on two occasions, details are below.
The issue has been resolved.

Start (UTC): 15 July 2025 09:19
End (UTC): 16 July 2025 16:46
Impact: Undelivered RCS messages

Start (UTC): 23 July 2025 08:30
End (UTC): 23 July 2025 13:33
Impact: Undelivered RCS messages
Posted Jul 24, 2025 - 11:14 UTC
This incident affected: RCS (Global (Europe), India).