Infobip system status

Infobip system status history

Our status page provides real-time updates on our services.

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Operational

Maintenance

Major Outage

Degraded

India - Network Infrastructure Upgrade - Part 1

Scheduled Maintenance Report for Infobip

Completed

Maintenance could not be completed today because of missing components, we will reschedule it.
Posted Apr 18, 2025 - 21:30 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Apr 18, 2025 - 13:29 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2025 - 08:30 UTC

Scheduled

We will undergo a series of multiple planned maintenance activities at our India (Mumbai) data center, where we will be upgrading networking equipment with the goal of overall optimization of traffic processing at this location.

For each of these activities, backup connections and preventive measures are in place to ensure they are performed without impact. However, there may be intermittent connectivity interruptions to services hosted at the India data center lasting up to a total of 15 minutes per maintenance activity.

This post will serve as a reminder for Part 1 of this initiative, which will be performed in the following timeframe:
Start (UTC): 18 April 2025 08:30 (14:00 IST)
End (UTC): 18 April 2025 13:30 (19:00 IST)

Further maintenance activities are planned for the following timeframes, and each will have its own corresponding Status Page post:

Part 2
Start (UTC): 21 April 2025 06:30 (12:00 IST)
End (UTC): 21 April 2025 11:30 (17:00 IST)

Part 3
Start (UTC): 21 April 2025 16:30 (22:00 IST)
End (UTC): 21 April 2025 22:30 (22 April 04:00 IST)

Part 4
Start (UTC): 22 April 2025 06:30 (12:00 IST)
End (UTC): 22 April 2025 10:30 (16:00 IST)

Part 5
Start (UTC): 22 April 2025 16:30 (22:00 IST)
End (UTC): 22 April 2025 22:30 (23 April 04:00 IST)

Part 6
Start (UTC): 23 April 2025 08:30 (14:00 IST)
End (UTC): 23 April 2025 11:30 (17:00 IST)
Posted Apr 07, 2025 - 13:56 UTC
This scheduled maintenance affected: Mobile Push Notifications (India), Mobile Identity (India), Customer Portal Login/Homepage (India), People (India), Moments (India), Analyze (India), Conversations (India), Answers (India), Channels and Numbers (India), Other Portal Apps (India), Email (India), RCS (India), Live Chat (India), SMTP (India), SMS (India), Number Lookup (India), WhatsApp Business (India), ChatApps (India), SMPP (India), HTTP API (India), SIP Trunk (India), and Voice (India).