Update
The emergency network maintenance previously announced for our United States data center has been rescheduled.
New start (UTC): 22 October 2026 04:00
New end (UTC): 22 October 2026 10:00
Purpose: Emergency network infrastructure maintenance
Posted Oct 09, 2026 - 13:06 UTC
Scheduled
We will be performing emergency maintenance on network infrastructure at our United States data center to upgrade core networking equipment and ensure stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact; however, brief connectivity interruptions may occur for services hosted at the United States data center during the maintenance window. The work will be performed in stages to reduce the likelihood and duration of any disruption.
Start (UTC): 20 October 2026 04:00
End (UTC): 20 October 2026 10:00
Purpose: Emergency network infrastructure maintenance
Posted Oct 09, 2026 - 12:03 UTC
This scheduled maintenance affects: MMS (United States), Analytics & Insights (United States), Automation Studio (Journeys) (United States), Agent Workspace (Inbox) (United States), Chatbots (United States), Customer Profiles (CDP) (United States), SMTP (United States), Mobile Push Notifications (United States), Customer Portal Signup/Login (United States), People (United States), Moments (United States), Analyze (United States), Conversations (United States), Answers (United States), Channels and Numbers (United States), Other Portal Apps (United States), Email (United States), RCS (United States), Live Chat (United States), Integrations (United States), ChatApps (United States), WhatsApp Business (United States), Number Lookup (United States), SMPP (United States), SMS (United States), HTTP API (United States), and Voice (United States).