This is to inform you that we had experienced connectivity issues on our EMEA (DE) data centre. You may have experienced issues while trying to use Customer Portal and our services.
Start (UTC): 10 March 10:14 End (UTC): 10 March 10:22 Impact: Connectivity issues affecting our services and access to the Customer Portal
EDIT: Additional investigation showed that our OMNI Service was affected as well. You may have experienced your OMNI requests failing with HTTP error 500.
Start (UTC): 10 March 10:14 End (UTC): 10 March 13:47 Impact: OMNI requests returning HTTP error 500
Posted Mar 10, 2023 - 10:47 UTC
This incident affected: EMEA - Interface/API (SMPP, HTTP API) and EMEA - Applications (Customer Portal Login/Homepage).