This scheduled maintenance has been completed. Although measures were implemented to minimize the impact of the maintenance our clients might have observed temporary issues with login to Customer Portal and delays with message processing in Moments service lasting from around 07:26 to 07:32 UTC.
Posted Oct 02, 2025 - 11:04 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2025 - 07:00 UTC
Update
The maintenance has been postponed by one day. New date of the maintenance is below:
Start (UTC): 02 October 2025 07:00 End (UTC): 02 October 2025 11:00
Posted Sep 30, 2025 - 09:15 UTC
Update
Engineering Team has confirmed that they will reduce the time of this maintenance to the following start and end time:
Start (UTC): 01 October 2025 07:00 End (UTC): 01 October 2025 11:00
Posted Sep 23, 2025 - 14:00 UTC
Scheduled
We will be conducting a throughput test on the United States data center.
The goal of this test is to evaluate the efficiency of our systems under load. We have taken measures to minimize the impact on our client's experience, and we anticipate that most clients will not notice any disruptions. However, there is a possibility that some intermittent processing issues may occur during the test.
Start (UTC): 01 October 2025 07:00 End (UTC): 01 October 2025 12:00 Purpose: Ensuring availability of client services during a high load events.
Posted Sep 23, 2025 - 12:24 UTC
This scheduled maintenance affected: MMS (United States), Email (United States), RCS (United States), SMPP (United States), SMS (United States), and HTTP API (United States).