Scheduled
We will be performing planned maintenance of network infrastructure at our Global (Europe) data center to upgrade core networking equipment and ensure continued stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact. The work will be completed on one router at a time, and no service interruption is expected; however, brief intermittent connectivity interruptions may occur for services hosted at the Global (Europe) data center.
Any disruption, if it occurs, is expected to last no longer than a total of 30 minutes within the scheduled maintenance window.
Start (UTC): 27 October 2026 21:00
End (UTC): 27 October 2026 23:00
Purpose: Network infrastructure maintenance
Posted Oct 08, 2026 - 13:31 UTC
This scheduled maintenance affects: Customer Portal Signup/Login (Global (Europe)), People (Global (Europe)), Moments (Global (Europe)), Analyze (Global (Europe)), Conversations (Global (Europe)), Answers (Global (Europe)), Channels and Numbers (Global (Europe)), Other Portal Apps (Global (Europe)), Mobile Push Notifications (Global (Europe)), USSD (Global (Europe)), Integrations (Global (Europe)), MMS (Global (Europe)), Live Chat (Global (Europe)), Mobile Identity (Global (Europe)), Automation Studio (Journeys) (Global (Europe)), Agent Workspace (Inbox) (Global (Europe)), Chatbots (Global (Europe)), Customer Profiles (CDP) (Global (Europe)), Analytics & Insights (Global (Europe)), Number Lookup (Global (Europe)), Email (Global (Europe)), RCS (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), SMPP (Global (Europe)), HTTP API (Global (Europe)), SMTP (Global (Europe)), SMS (Global (Europe)), and Voice (Global (Europe)).