The issue has been successfully resolved and the WhatsApp service is once again operational. During the specified timeframe, part of Infobip customers may have experienced the inability to send and receive WhatsApp traffic.
Start (UTC): 07 September 09:50 End (UTC): 07 September 14:10 Impact: WhatsApp traffic processing.
Posted Sep 07, 2023 - 15:04 UTC
Update
We are continuing to investigate this issue.
Posted Sep 07, 2023 - 14:31 UTC
Investigating
We are currently experiencing issues with WhatsApp service on APAC (ID) Data Center. You might observe issues with message delivery. Our dedicated teams are working on resolving the issue, and more information will be shared in the next update.