INDIA (MUMBAI): Customer Portal (CUP) degradation

Incident Report for Infobip

Resolved

This is to inform you that the issues with accessing Customer Portal over our India data center were resolved with the below timestamps:

Start (UTC): 12 May 22:39
End (UTC): 13 May 03:36
Impact: Customer Portal on India data center was unavailable

Posted May 13, 2023 - 03:53 UTC

Update

We are continuing to investigate this issue. You may experience issues with Customer Portal in India region (portal-munm.infobip.com).

Posted May 13, 2023 - 00:25 UTC

Investigating

We are currently experiencing issues with Customer Portal in MUNM datacenter. The investigation is underway and more information will follow soon.

Posted May 12, 2023 - 23:32 UTC

This incident affected: INDIA - Applications (Customer Portal Login/Homepage).