Infobip system status

Infobip system status history

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Major Outage


United States - Planned maintenance of database infrastructure
Scheduled Maintenance Report for Infobip
The scheduled maintenance has been completed.
Posted Jun 20, 2024 - 10:08 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2024 - 07:01 UTC
We will undergo a scheduled maintenance activity during which the file server utilized by multiple services at our United States data center will be migrated onto new hardware. During this maintenance, users might experience sporadic unexpected behavior from the following services:

- Moments: Creation and processing of bulk campaigns (Broadcast) through API and Customer Portal
- Answers: Delayed results from website search (only if AI Assistants are used)
- People: Import and export of people (including Do not contact lists) databases
- Voice and Video: Upload and playback of media files and recordings, as well as call actions
- Analyze: Report requests will be processed after the maintenance is finished; download of existing reports will not be possible

Start (UTC): 20 June 2024 07:00
End (UTC): 20 June 2024 10:00
Purpose: Database infrastructure migration/optimization
Posted Jun 06, 2024 - 09:19 UTC
This scheduled maintenance affected: People (United States), Moments (United States), Analyze (United States), Answers (United States), and Voice (United States).