The degradation over our WhatsApp service that was affecting the redirecting of inbound messages to customers using Oracle Webhook has been resolved by our engineering team Start (UTC): 13 November 2023 12:09 End (UTC): 13 November 2023 16:03 Impact: You may have experienced issues in receiving MO(Inbound) WhatsApp messages in your Oracle Webhook and Microsoft Bot framework
Posted Nov 13, 2023 - 16:19 UTC
Investigating
We are observing a degradation on our WhatsApp service that is affecting the redirecting of inbound messages to customers using Oracle Webhook. Our engineers are working on restoring the service and more updates will follow soon.
Posted Nov 13, 2023 - 15:57 UTC
This incident affected: WhatsApp Business (Global (Europe)).