The issue has been successfully resolved and the service is once again operational.
Start time (UTC): 23 October 2025 04:10 End time (UTC): 23 October 2025 06:30
Impact: During the incident period, you may have noticed latency in processing traffic.
Posted Oct 23, 2025 - 06:41 UTC
Update
The issue has been successfully resolved and the service is once again operational.
Start time (UTC): 23 October 2025 04:10 End time (UTC): 23 October 2025 06:30
Impact: During the incident period, you may have noticed latency in processing traffic.
Posted Oct 23, 2025 - 06:40 UTC
Update
Our engineering team is still investigating the issue, and we will keep you posted with further findings.
Posted Oct 23, 2025 - 05:55 UTC
Investigating
We are currently experiencing degradation affecting multiple services in the Indonesia data center. You may have noticed latency in processing traffic. Our engineering team is investigating the issue, and we will keep you posted with further findings.
Posted Oct 23, 2025 - 05:13 UTC
This incident affected: Email (Indonesia), SMS (Indonesia), WhatsApp Business (Indonesia), ChatApps (Indonesia), and Voice (Indonesia).